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Walking Dead Season 1 crashes on startup

matrianmatrian
edited May 2014 in Game Support
Hi,

I just bought Walking Dead Season 1 through the Humble Bundle and got it installed through Steam. It crashes on startup, though. I have never gotten any kind of loading.

Here is the link to the results of the support tool. Can you help?

http://www.sendspace.com/file/mfoluh

Comments

  • YuramYuram
    disconnect the internet and open the game
    surprise, now it works without compatibility changes, or change the firewall ... the problem is having to do without internet to play the game if steam version you will not have your cloud save mode and will not unlock achievements.

    good game.
  • matrianmatrian
    Thanks, Yuram. I tried that, but it got further loading then crashed again. Progress, but not all the way :(

    Looks like my cut and paste didn't work earlier. Here is the link to my scan results:

    http://www.sendspace.com/file/mfoluh
    Yuram posted: »

    disconnect the internet and open the game surprise, now it works without compatibility changes, or change the firewall ... the problem is

  • TelltaleMikeTelltaleMike Former Telltale Staff
    I apologize for the inconvenience. After looking over your support tool information, it seems that your computer's graphics card is below the minimum system requirements to run the game. Where we require a minimum of 512mb of dedicated memory, your current card is running at 0mb of dedicated memory. I recommend updating your graphics card's drivers to the latest version, and then see if you are able to start the game. Unfortunately if you are still unable to run the game, I would recommend requesting a refund by contacting Steam Support.
    matrian posted: »

    Thanks, Yuram. I tried that, but it got further loading then crashed again. Progress, but not all the way :( Looks like my cut and paste didn't work earlier. Here is the link to my scan results: http://www.sendspace.com/file/mfoluh

This discussion has been closed.