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Problem with the price...

minikillerminikiller
edited June 2009 in Shopping or Activation Support
Hi.

When I go to order something, it's written for the total in my cart is 59.95 $ (Surfin' the Highway Hardcover Special), but the grand total (including shipping) is written as 0 $. I just want to know which price will be billed on my credit card.

I'm using Mozilla Firefox 3.0.9.

minikiller

Comments

  • EmilyEmily Telltale Alumni
    edited April 2009
    Are you the same person who wrote in to support about this on Friday? I had written back asking you to resend the screenshots you sent to my personal email address... but maybe you didn't get that email.

    There is definitely something wrong here. Right now shipping is $0 but the cost of the bundle is $59.95. Try removing the bundle from your cart, clearing cookies for Telltalegames.com, and then adding the items to the cart again. If you're still not seeing the correct price, please send me a PM.
  • MegaRuffMegaRuff
    edited June 2009
    I seem to be having the same issue with the price calculation.

    I'm trying to buy the Sam & Max Surfin' the Highway Hardcover edition, and as soon as I either try to change the shipping type (foreign shipping) or input credit card information, the total sum is reduced to $0.

    I have tried two different computers (WinXP and Vista) and two different browsers (IE7 and Opera 9.64) with the same results. I also tried to buy the softcover edition with the same result. (And for the record, I just pre-ordered the Tales of the Monkey Island and the store worked just fine, so maybe the problem is the shipping options?)

    Does the store bill the correct amount from my credit card even if the total is displayed as $0?
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