›

Season Pass for TWD 1 purchased but not successfull....

sandeeplivsandeepliv
edited July 2014 in Shopping or Activation Support

Hi,
I made in app purchase of TWD 1 season pass from Google play but after the purchase i was still not able to access the consequent episodes. Then I tried to download individual episodes ,which led to episode 2 ,3,4 purchased although i had got season pass already.

Please refund the purchase made for individual episodes 2,3.4 as I have already paid for season pass of the game.

Order no for episode 2
:12999763169054705758.1326692870835954
Order no for episode 3
:12999763169054705758. 1373916110283878
Order no for episode 4
:12999763169054705758. 1343274757876922
Payment made through Google wallet sandeepchehal26@gmail.com with American express card.

Please keep in mind I had already purchased the season pass

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. For any games purchased on the Google Play App Store, please contact/email Google Play Support for further assistance regarding any inquiries regarding refunds, or refund requests.

  • sandeeplivsandeepliv

    Google support team sorted out the issue...thank you

    TelltaleMike posted: »

    I apologize for the inconvenience. For any games purchased on the Google Play App Store, please contact/email Google Play Support for further assistance regarding any inquiries regarding refunds, or refund requests.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    You're welcome, I hope that you are able to enjoy the game!

    sandeepliv posted: »

    Google support team sorted out the issue...thank you

This discussion has been closed.