The Walking Dead episode 2 not working [black screen]

Comments

• ccfly

  August 2014

  Here is the result from the suport-tool

  https://www.sendspace.com/file/3h12id
• ccfly

  August 2014 edited August 2014

  ....found the solution on a Steam Topic... it seems to be my Comodo firewall!

  Here it is:

  1. Click Start --> Type msconfig --> Press Enter
  2. On the General tab, choose Selective Startup
  3. Uncheck Load Startup Items
  4. Select the Services tab
  5. Check Hide all Microsoft services
  6. Click Disable all
  7. If running the game on Steam, re-check the "Steam Client Service"
  8. Click on OK
  9. Click Restart.
  10. After reboot, run the game to see if it works.

  if it works, then start one program and restart, keep doing it untill TWD wont start, the last program you activated is the one causing the problem. (or you could try deactivating comodo imidantly if you also have it)

  After performing the necessary steps, restore your settings by doing the following:

  Click Start --> Type msconfig --> Press Enter
  On the General tab, choose Normal Startup
  Click Ok
  Click Yes, when asked to restart your computer

  Thats it!
• TelltaleMike Former Telltale Staff

  September 2014

  I apologize for the delayed response. Thank you very much for providing the information on how you were able to resolve your issue. I hope you enjoy the game!

  ccfly posted: »

  ....found the solution on a Steam Topic... it seems to be my Comodo firewall! Here it is: * Click Start --> Type msconfig --> … morePress Enter * On the General tab, choose Selective Startup * Uncheck Load Startup Items * Select the Services tab * Check Hide all Microsoft services * Click Disable all * If running the game on Steam, re-check the "Steam Client Service" * Click on OK * Click Restart. * After reboot, run the game to see if it works. if it works, then start one program and restart, keep doing it untill TWD wont start, the last program you activated is the one causing the problem. (or you could try deactivating comodo imidantly if you also have it) After performing the necessary steps, restore your settings by doing the following: Click Start --> Type msconfig --> Press Enter On the General tab, choose Normal Startup Click Ok Click Yes, when asked to restart your computer Thats it!