Season 1 Saved games not loading
Like many people I have the same problem. My old save game will not load. I even tried rewinding to random earlier points and still nothing. I can however create a new game at any point and it loads fine. I tried doing a few of the trouble shooting you had other people do but I couldn't seem to find anything that worked.
https://www.sendspace.com/file/lqqoua
That is the link to my diagnostic tool output. Thanks in advance I really appreciate this trouble shooting service you guys provide, I really would hate to loose my savegame and was dreading having to have random choice inflicted upon me.
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After looking over your support tool information, there doesn't seem to be any issues with your computer or file directory. Below are a few possible solutions (you may have tried a few, but I will provide all of the potential solutions below):
1) Ensure you have the latest drivers for both your graphics card, and your computer’s BIOS
2) Restart your system
3) Unplug your gamepad (and all other USB devices other than keyboard/mouse) and plug in headphones to the audio out jack.
4) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)
5) Run the game as admin
6) Run the game in compatibility mode (right click on game’s icon, click properties, click compatibility tab , and we recommend running the game in Windows 98/ME ) (We recommend Windows 98/ME)
7) Reinstall the game
8) Make sure that the Steam application is not set to a compatibility mode (right click on steam and click properties, then check compatibility, and make sure that it is not checked to play in a different OS)
9) Disable Steam Overlay, if you purchased through Steam (http://forums.steampowered.com/forums/showthread.php?t=3168263)
10) Opt out of the Steam Beta, if you purchased through Steam (http://steamcommunity.com/discussions/forum/1/828934424165581080/)
11) Disable Steam Cloud Saving for the game, and restart the game.
Same problem, heres my support tool diagnostic
https://www.sendspace.com/file/sujjxr
Please try disabling Steam Cloud saving for the game, and then restart the game, and see if you are then able to use your save games/files. (You can check this by right clicking on the game in your Steam Library, clicking Properties, and click the Updates tab. Near the bottom of the page, you can see if the Steam Cloud is enabled for The Walking Dead)
Still black screen
I apologize for the delayed response, if you are still experiencing the issue, can you please clarify if you are playing on the same computer that you originally played the game on? I would also try updating your computer's graphics card's drivers to the latest version, and see if you are then able to play successfully.