down loading games onto a pc

Comments

• TelltaleMike Former Telltale Staff

  February 2015

  If you have purchased the game from our website, you will need to download the game's installer from your My Games page. You can find it by clicking on your profile picture at the top right of the webpage after you have logged in, then click My Games from the drop down menu. Once on your My Games page, click on Tales From The Borderlands, and click on the Download Game button to download the installer. Once the installer has downloaded to your computer, you should be able to double-click it to run the installer, and the game will begin installing to your computer. (Depending on what web browser you are using, you should see the download progress in the browser window.
• Danielle1972

  February 2015

  Hi TelltaleMike,

  Thank you so much for this information. When I do that it says there is a HTTP Error 400 or bad request. I have partially downloaded it and it and when I go to open it, a window flashes up and closes immediately.

  TelltaleMike posted: »

  If you have purchased the game from our website, you will need to download the game's installer from your My Games page. You can find it by … moreclicking on your profile picture at the top right of the webpage after you have logged in, then click My Games from the drop down menu. Once on your My Games page, click on Tales From The Borderlands, and click on the Download Game button to download the installer. Once the installer has downloaded to your computer, you should be able to double-click it to run the installer, and the game will begin installing to your computer. (Depending on what web browser you are using, you should see the download progress in the browser window.
• Danielle1972

  February 2015

  Hi again,
  I have managed to clear enough room to update my I pad and I will be downloading those games onto that. I would like a refund of for my two games that I am unable to download onto y computer even with your help.

  TelltaleMike posted: »

  If you have purchased the game from our website, you will need to download the game's installer from your My Games page. You can find it by … moreclicking on your profile picture at the top right of the webpage after you have logged in, then click My Games from the drop down menu. Once on your My Games page, click on Tales From The Borderlands, and click on the Download Game button to download the installer. Once the installer has downloaded to your computer, you should be able to double-click it to run the installer, and the game will begin installing to your computer. (Depending on what web browser you are using, you should see the download progress in the browser window.
• TelltaleMike Former Telltale Staff

  February 2015

  My apologies for any difficulties caused by this. For any inquiries regarding refunds, or refund requests for games purchased on our website, please contact our Support Staff at Support@Telltalegames.com, and they will be able to assist you further with that particular request.

  Danielle1972 posted: »

  Hi again, I have managed to clear enough room to update my I pad and I will be downloading those games onto that. I would like a refund of for my two games that I am unable to download onto y computer even with your help.