The Walking Dead not loading

I bought the game through Steam, but every time that I try to load it, nothing happens. Not even an error message. Here's the link to the TWD support data:

https://www.sendspace.com/file/elgldz

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. Below are a few possible solutions:

    1) Ensure you have the latest drivers for both your graphics card, and your computer’s BIOS

    2) Restart your system

    3) Unplug your gamepad (and all other USB devices other than keyboard/mouse) and plug in headphones to the audio out jack.

    4) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)

    5) Run the game as admin

    6) Run the game in compatibility mode (right click on game’s icon, click properties, click compatibility tab , and we recommend running the game in Windows 98/ME ) (We recommend Windows 98/ME)

    7) Reinstall the game

    8) Make sure that the Steam application is not set to a compatibility mode (right click on steam and click properties, then check compatibility, and make sure that it is not checked to play in a different OS)

    9) Disable Steam Overlay, if you purchased through Steam (http://forums.steampowered.com/forums/showthread.php?t=3168263)

    10) Opt out of the Steam Beta, if you purchased through Steam (http://steamcommunity.com/discussions/forum/1/828934424165581080/)

    If the issue persists, can you please clarify what brand/model monitor your are currently using to play the game?

  • Thanks for the response. I ran the game in the 98/ME compatibility mode and it works, but it's running windowed. Is there any way to make it full screen?

  • Nvm! I was able to change it through the game options. Thanks again!

    TorDun posted: »

    Thanks for the response. I ran the game in the 98/ME compatibility mode and it works, but it's running windowed. Is there any way to make it full screen?

  • TelltaleMikeTelltaleMike Former Telltale Staff

    You're welcome, enjoy the game!

    TorDun posted: »

    Nvm! I was able to change it through the game options. Thanks again!

This discussion has been closed.