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How do I unlink an account I can't get to!?

LelekPLLelekPL
edited August 2017 in Batman - The Telltale Series

I'm super frustrated with this. I bought the first game on Steam and I created a Telltale account upon launch... The game works but I never got any confirmation on my e-mail and I couldn't log in from this site on that account since it never recognized my e-mail. So I created a new account (this one) from my browser and I want this account to be linked to my game! How do I UNLINK IT from that account that I have no access to and link it to this one!?

Or is there a way of me finding out what the name of that other account within the game is? I mean it logs me in automatically and yet, there's no user name, no info, no nothing about the account.

Comments

  • Blind SniperBlind Sniper Moderator
    edited August 2017

    Change your password by using the "Forgot My Password" option on the website's log-in screen.

  • LelekPLLelekPL
    edited August 2017

    Like I said, that didn't work because it didn't recognize my e-mail. It was as if I used a different e-mail, which is impossible, since I only got one. And now this account is connected to my e-mail. However, the one in the game still connects to a different one account. God knows what e-mail it is.

    Blind Sniper posted: »

    Change your password by using the "Forgot My Password" option on the website's log-in screen.

  • LelekPLLelekPL

    How do I learn what account name and/or what e-mail is used in the game? I will know the password but I have to know the account name/e-mail.

  • Blind SniperBlind Sniper Moderator

    In the game's Settings menu, there is an "Account Sign In/Log Out" option somewhere I think. Try logging out and signing into the new account you created on the website.

    (I'm just a volunteer community Moderator and not Telltale Staff - but if you want to talk to staff, you can also contact Support)

    LelekPL posted: »

    Like I said, that didn't work because it didn't recognize my e-mail. It was as if I used a different e-mail, which is impossible, since I on

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