Checking out the psn store on my laptop, something is fucked up on their end. It's asking for me to pay for it there even though I have the seasons pass purchased, and the website cant even load episode 2, so telltale has to tell playstation to fix it, and who knows how long that will take for this game that no one seems to care about.
Also, damn, I miss the days an episode cost 5 bucks up in canada.
This has happened before, it was fixed so keep checking the store for the fixed update.
If you wanted you could also try contacting Tellt… moreale support to see if they have any other fixes that may work.
* Submit a Request at the Telltale Support Center for Telltale Staff members to directly assist you
* Contact the Telltale Support Team via email at support@telltale.com
Just wanted to comment here that I've reported the two common bugs for this game (Ep 3 showing for purchase on PS4 when you have the season pass & XB1 booting you back to dashboard). Our wonderful support team is working on it!
If either of these bugs are affecting you, email support@telltale.com with a detailed account (what platform, what region you're in, exactly what is happening) to help them resolve it!
Ive been in contact with them, and they're working on it. They asked me to try to access the episode from different methods and none of them currently worked
Oh yeah, great help from support. I hear back from them and they give me a way to fix an issue...for the Xbox One...when I told them I own the game for the PS4. And the issue is not even one I needed help with, the person said if it was for the game abruptly quitting, I need assistance in downloading episode 3 as it says I need to purchase it when I already own the season pass. What the hell Telltale?
This is new for me, as almost every other time people have had similar problems, I was lucky and still managed to have free access.
I'm not impressed with this release.
Well, I just checked. And it's actually 6:50pm right now in PST form.
Strange time conversion, as I always thought it was PST --> EST = +3hours. But now it's 4. Hmm?
Ah, I looked it up, and turns out PDT (Pacific Daylight Time) is +3 hours, but PST (Pacific Standard Time) is +4 hours.
I don't know why... but apparently they're used at different times. PDT is during the summer/daylight saving time and PST is for the whole year. Only a few places on the western side of NA switch between the two depending on the summer/winter period. Though many states/provinces/countries use the Standard Time.
Or at least that's what the internet is telling me.
This has happened before, it was fixed so keep checking the store for the fixed update.
If you wanted you could also try contacting Tellt… moreale support to see if they have any other fixes that may work.
* Submit a Request at the Telltale Support Center for Telltale Staff members to directly assist you
* Contact the Telltale Support Team via email at support@telltale.com
Comments
Same. I have the season pass and it's asking me to purchase episode 3...
Yeah the same thing is happening to me also... Smh
Also being charged for episode 3, even though I already have the season pass.
Same for me... really pisses me off that they keep doing this crap
Still not fixed. I don't know why they always run into so much trouble when uploading episodes.
Same problem for me.
Yeah, I have the same problem. I even uninstalled and re-downloaded it for my PS4.
Has this happened before? Does anyone know if Telltale is going to fix this or am I gonna have to buy episode three separate from my season pass?
I dont remember it ever happening before. Maybe its a new marketing gimmick. "Oops, somehow we uploaded the episode separate from your season pass".
Checking out the psn store on my laptop, something is fucked up on their end. It's asking for me to pay for it there even though I have the seasons pass purchased, and the website cant even load episode 2, so telltale has to tell playstation to fix it, and who knows how long that will take for this game that no one seems to care about.
Also, damn, I miss the days an episode cost 5 bucks up in canada.
same for me
I'd be surprised if this gets taken care of before the day is out
This has happened before, it was fixed so keep checking the store for the fixed update.
If you wanted you could also try contacting Telltale support to see if they have any other fixes that may work.
Submit a Request at the Telltale Support Center for Telltale Staff members to directly assist you
Same here. So dumb.
Thanks for the help.
I've got the same issue, even though the game recognizes I own the season pass.
This wouldn't surprise me in the least.
@mostlypoptarts posted in the episode 3 waiting thread that she has made sure technicial staff are aware of the issue and they will look into a fix.
Ive been in contact with them, and they're working on it. They asked me to try to access the episode from different methods and none of them currently worked
Me too we will just have to wait a little bit longer
Oh yeah, great help from support. I hear back from them and they give me a way to fix an issue...for the Xbox One...when I told them I own the game for the PS4. And the issue is not even one I needed help with, the person said if it was for the game abruptly quitting, I need assistance in downloading episode 3 as it says I need to purchase it when I already own the season pass. What the hell Telltale?
Currently happening to me as well.
This is new for me, as almost every other time people have had similar problems, I was lucky and still managed to have free access.
I'm not impressed with this release.
Same here...
First DBD with the Huntress and now this?
Dammit PSN
One weird thing.. Back when EP2 was released, the game didn't see I had purchased the Season pass. It forgot, while PSN remembered.
Now, it remembers I have the season pass, but it seems PSN forgot that for EP3.
I've never seen a more ridiculous use of this argument
This is clearly Sony's fault.
Telltale didn't cause this problem. We're just mad that this had to happen today.
i am mad
So am I.
Luckily judging by another user's comment, we should have access in about an hour.
Same here.
the worthless value of seasons passes shines. its the cause of all of us not being able to play.
I'm having the same issue. Sent in an email to try to get some sort of update.
I’m not a PS4 player but I found this and I just want to leave it here XD
SAD!
Same I own the season pass but they want me to purchase episode 3 , When this episode available download for free?
10:27 PM and it's still not out
ok
Well, I just checked. And it's actually 6:50pm right now in PST form.
Strange time conversion, as I always thought it was PST --> EST = +3hours. But now it's 4. Hmm?
Oh, huh. I thought the same. Well, guess we've got another several hours to go
Ah, I looked it up, and turns out PDT (Pacific Daylight Time) is +3 hours, but PST (Pacific Standard Time) is +4 hours.
I don't know why... but apparently they're used at different times. PDT is during the summer/daylight saving time and PST is for the whole year. Only a few places on the western side of NA switch between the two depending on the summer/winter period. Though many states/provinces/countries use the Standard Time.
Or at least that's what the internet is telling me.
I also have this problem and the playstation store hasn't updated for me yet. I clicked to download the episode and it still says: Buy $6.99.