It'd be nice if support emails were answered.
I understand you may be busy but it's been well over a week since my first mail as shown below. I'd have expected some answer even if it wasn't the answer I was hoping for.
Business lost.
From: Me
Sent: Thursday, April 08, 2010 3:20 PM
To: 'support@telltalegames.com'
Subject: RE: sam and max 50% redux
Hi – did you receive my mails?
If you can’t give me the 50% off the sam and max items can you please just remove the TShirt from the order and I’ll do a separate order instead?
Thanks.
From: Me
Sent: Monday, April 05, 2010 12:58 PM
To: 'support@telltalegames.com'
Subject: RE: sam and max 50% redux
..and a signed print!
From: Me
Sent: Monday, April 05, 2010 12:58 PM
To: 'support@telltalegames.com'
Subject: RE: sam and max 50% redux
Oh and looks like I’ll add in the “surfin the highway” book too.
From: Me
Sent: Monday, April 05, 2010 12:52 PM
To: 'support@telltalegames.com'
Subject: sam and max 50% redux
Hi.
I have a Sam and Max T-Shirt on backorder in the order and the Season 2 DVD: <order # provided>
Seen as though there’s a 50% off sale on atm could I get that 50% applied to them please? I’d also like to add in the season 2 case file set.
Thanks.
Business lost.
From: Me
Sent: Thursday, April 08, 2010 3:20 PM
To: 'support@telltalegames.com'
Subject: RE: sam and max 50% redux
Hi – did you receive my mails?
If you can’t give me the 50% off the sam and max items can you please just remove the TShirt from the order and I’ll do a separate order instead?
Thanks.
From: Me
Sent: Monday, April 05, 2010 12:58 PM
To: 'support@telltalegames.com'
Subject: RE: sam and max 50% redux
..and a signed print!
From: Me
Sent: Monday, April 05, 2010 12:58 PM
To: 'support@telltalegames.com'
Subject: RE: sam and max 50% redux
Oh and looks like I’ll add in the “surfin the highway” book too.
From: Me
Sent: Monday, April 05, 2010 12:52 PM
To: 'support@telltalegames.com'
Subject: sam and max 50% redux
Hi.
I have a Sam and Max T-Shirt on backorder in the order and the Season 2 DVD: <order # provided>
Seen as though there’s a 50% off sale on atm could I get that 50% applied to them please? I’d also like to add in the season 2 case file set.
Thanks.
This discussion has been closed.
Comments
Turns out your support mails were answered by little ol' me. Please take a look at your pm's. A hungry spam/junk folder may be the culprit.
Cheers,
bonnie