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Error when attempting purchase: "We do not accept the card type you entered".

mjd77mjd77
edited April 2010 in Shopping or Activation Support
I have just tried to order Sam and Max season 3 with a UK registered visa card, but your system is throwing up the error:

"We do not accept the card type you entered"

Is there any particular reason for this? I used the same card to order Tales of Monkey Island last year, and had no problems. Have you changed the card types you accept?

Comments

  • LeakLeak
    edited April 2010
    mjd77 wrote: »
    I used the same card to order Tales of Monkey Island last year, and had no problems. Have you changed the card types you accept?
    You could try paying via PayPal with that card if everything else fails...

    np: Sofa Surfers - Playing The Game (Blindside)
  • bonniebonnie
    edited April 2010
    Hi mjd77,
    Be sure the address information at the bank/credit card matches the billing address you enter in at check out. Paypal is another option as Leak mentioned.

    Cheers,
    bonnie
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