Save import (PS4)
Even though I followed all the steps to the letter, I still can’t get The Final Season on PS4 to recognize my save from A New Frontier on PC. And yes, I have a Telltale Account, and yes, cloud saving is enabled.
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I am having the same problem. I even reinstalled New Frontier and the save has a green cloudlile icon next to it.
Same here on xbox one side to no one has answers
Great... I wish I could start just one season without any save import issues. And I thought they had solved this after reading their article about save imports for The Final Season... Should have known better.
Broken all these years making choices for nothing i want a refund
this is definatly something tehy will have to fix
If I get any replies from Telltale Support, I’ll let you all know, but don’t hold your breath.
Some people can't even buy it on Xbox one. People are missing Pre order items
Save data doesn't work. What a bad launch for clem
This is the reply I got from Support, maybe it will help some of you (it didn't help me at all):
All five episodes of The Walking Dead: A New Frontier must be completed on a single save file if you want to import that save into The Walking Dead: The Final Season. If you have not completed a full season playthrough, please do so before attempting to upload your save again. Additionally, if you have randomly generated choices, the episode will not count as complete. If your save is showing as incomplete, we strongly recommend that you use the Story Builder in-game or through our website to recreate your backstory from the previous seasons.
I had already tried restarting the final episode of ANF to see if it was just not counting as complete or something. Didn't help. And I definitely did not use randomly generated choices.
That said, this is a file that originated on the PS3 for Seasons 1 and 2, and had to be uploaded to the website to import for ANF for PS4. Is it possible that has something to do with it?
Mine was all PC until this one and shouldn't have had any random choices. I went PS4 preorder to get the free Collection for the wife to play (had considered the physical copy but the preorder seemed a good deal). I haven't tried redoing the final segment of ANF yet though. I used the story maker in the end just so I could play the new episode but had a few problems with the end if season 2 'choice' seemingly not covering my option (IIRC both characters died). I had to try and remember season 1 choices as it doesn't seem to have a view choices option.
I had hoped it would just work... I think this is the first season I have preordered so not had them 'day one' before.
I definitely don't want to use the Story Builder. I've been playing these games for years, season after season, and I'd really like to finish it with my own save file, with the choices I've made over the years - or else there's no point playing it at all.
I preordered The Final Season for PS4 because I wanted to get the free Collection, too, but I see now that was a mistake...
I'm mostly annoyed that they're not even treating this like it's a problem. Sure, we can technically play it if we use the story builder. But like UltimateGuru said, if we can't finish it with our original save, what's the point?
After a lot of trying i finally got my save on this website. But my ps4 still doesn’t recognize the file so... telltale help us out?
You mean you see your choices for the game on your account page? I can't even make those appear.
Yes. The choices are on my account page. Made no difference tho
How did you do it? Would be nice to at least have that. Telltale couldn't help me with that issue, either...
I don't have great news, this is the latest reply I got from Support:
We are aware of this issue and are working on a solution. Once we have more information, I will let you know. Your save data has been passed along to our internal team for further review and investigation. Unfortunately at this time we cannot say when this issue will be resolved.
In other words: they have no idea what's causing this, they have no idea how to fix it, and they have no idea whether it will be fixed at all. Great job, Telltale.
Same here on Xbox. I have completed all the seasons on this same system and all using 1 save file. It will not import my choices.
I'm pretty sure that it recognized my save, but for some reason it still had me make some choices again. I'm not sure why.
This save import issue is clearly a huge problem, I can't believe they've launched the game like that. Incredible.
I don't know how or why but it finally worked yesterday, the game found my save import online and downloaded it. Although I had to give two of my previous choices manually during the recap for some reason, but all the rest seems to be fine, all my choices have been correctly imported.
Maybe all of you could try it again, too.
I retried and mine worked this time, although I had to manually pick two of the choices too, Lee's advice and between Kenny and Jane (although the dialogue did remember change to allow for me having shot Kenny in the dinner conversation after choosing Kenny over Jane which was good).
I replayed and tried to rember all of my original choices so should be able to continue nicely when new episode comes out.