Problems using discount coupons while preordering Puzzle Agent
I first sent an email to TellTale Games, but I haven't received the automatic answer informing me of the issue numbre. I also have not received the answer. I sent the following email:
[...]
So I entered today in your store, preordered the puzzle agent and added the season upgrade to the Cart. Everything goes fine until here (I have a 50% discount on the season upgrade, ok). I want the season upgrade because I already have the first episode from ToMI, in where I recently (2 or 3 weeks ago) played the Treasure Hunting. I earned several prices, because I collected the 10 maps. Five of those presents were 1$ discount coupon. I would like to use them in this Cart, but now I realise two problems:
The first of all, the discount coupons are all the same code. I only have two different, because the five coupons are:
...
...
...
...
...
As you can see, I have three of the same and two of another. So, I haven't got 5$ in discount coupons, I only have 2$!
The second problem is that when I introduce any discount coupon, you only aply... 0.28$ !? Why?
I really want to buy this offer, and I'm afraid it will end up soon. Please, I need your advice as soon as possible.
PS: I have been sure all this time, but now I have my doubts... I can use more than one discount coupon, can't I?
Regards, I await your answer.
Carlos
As you can see, I have a few questions in the same email. At first, I'd like to know why have I received the same coupons, and if it is normal. I got them 2 weeks ago, so they must be valid today. I also want to know why do I get a 0.28$ discount instead of the 1.00$ discount. And at last, I also want to know if there is a maximun number of discount coupons you can use in the same Cart. I'm from Spain, so please excuse my english...
If anyone could help, I'd be very thankful.
[...]
So I entered today in your store, preordered the puzzle agent and added the season upgrade to the Cart. Everything goes fine until here (I have a 50% discount on the season upgrade, ok). I want the season upgrade because I already have the first episode from ToMI, in where I recently (2 or 3 weeks ago) played the Treasure Hunting. I earned several prices, because I collected the 10 maps. Five of those presents were 1$ discount coupon. I would like to use them in this Cart, but now I realise two problems:
The first of all, the discount coupons are all the same code. I only have two different, because the five coupons are:
...
...
...
...
...
As you can see, I have three of the same and two of another. So, I haven't got 5$ in discount coupons, I only have 2$!
The second problem is that when I introduce any discount coupon, you only aply... 0.28$ !? Why?
I really want to buy this offer, and I'm afraid it will end up soon. Please, I need your advice as soon as possible.
PS: I have been sure all this time, but now I have my doubts... I can use more than one discount coupon, can't I?
Regards, I await your answer.
Carlos
As you can see, I have a few questions in the same email. At first, I'd like to know why have I received the same coupons, and if it is normal. I got them 2 weeks ago, so they must be valid today. I also want to know why do I get a 0.28$ discount instead of the 1.00$ discount. And at last, I also want to know if there is a maximun number of discount coupons you can use in the same Cart. I'm from Spain, so please excuse my english...
If anyone could help, I'd be very thankful.
This discussion has been closed.
Comments
Only 28 cents - glitch that happens when you try to use the $1 off cupon together with the Puzzle Agent discount... I suggest you save the cupons for a different order in the future
Limit to number of cupons - as far as I know you can add as many as you want, but it might cause some glitches.
Also, you answered that you can use various cupons... But when I put the first one and then I put the second one, the first one dissapears...
What two cupons were you trying to use? Assuming it was the two $1-off cupons you had, then it's probably intentional.