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Ship to Europe/UK

PedsterUKPedsterUK
edited August 2010 in Shopping or Activation Support
I'm not going to complain, it's just a query really......

How long does it take roughly for arrival of a shipment? A month, two? Anyone else ordered from the UK?

Comments

  • GinnyNGinnyN
    edited July 2010
    International Shipping can take about 6 weeks max. No idea about how much exactly to UK, but to Chile is about 4 weeks normally, I guess should be really similar for you.
  • FriarFriar
    edited July 2010
    Some people are saying as little as 7 days to deliver to the UK, Others around 20. I'm currently on 12 days and counting.
  • InnoInno
    edited July 2010
    I received my Monkey goodness this very morning, a mere EIGHT days after it was marked as shipped. Amazing service, and really well packed too. No damage to anything.

    Well worth the wait.
  • PedsterUKPedsterUK
    edited July 2010
    Be 4weeks next week....... Wouldnt mind if TT had an option to put it up as a .iso download for a few $, that way I would know I'd get it..... Royal Mail tends to loose stuff.
  • ScrawfflerScrawffler
    edited July 2010
    Once something took just over 6 weeks to arrive for me, but that was over the Christmas holidays, so that makes sense!

    Usually packages from Telltale have taken 2 weeks or under to get to my house.

    It was 2 weeks ago today when my Monkey Island package shipped apparently. It could turn up any day now, though I'm prepared for it to take longer.

    If your package takes longer than 6 weeks to arrive, and you think it may be lost in the mail somewhere, tell someone from Telltale and they may be able to help you track it. Back when I questioned my package that took a long time to arrive (which was back in January) they mentioned something about international tracking, which they'd be able to do soon. So someone will know how to find your package!
  • FriarFriar
    edited July 2010
    My package took 2 weeks exactly to arrive.

    One thing to bear in mind, that some people have had issues with is having to pay Import tax, which increases the delivery time (the parcel is stopped, a letter is sent to you, you pay the money, the parcel carries on)
  • JFreemanJFreeman
    edited July 2010
    Got one today that took 8 days! Last time it was around 14. It's usually customs holding it up, I've had a package from another place in customs for a month before.

    As Friar said, if customs decide to charge you they send you a letter first. Just hope the letter doesn't get lost in the post...

    £18 is the magic get-out-of-extra-fees free card. Anything under £18 won't ever be taxed. But really It's completely random what they decide to charge in my experience, I've had £50 go through with nothing and £20 get charged.
  • PedsterUKPedsterUK
    edited July 2010
    I take this isn't Kent in UK! lol
    Processed through Sort Facility, July 14, 2010, 10:06 pm, KENT, WA 98032
    WTF... So it took 3weeks just to be sorted?
  • JFreemanJFreeman
    edited July 2010
    "Sort Facility" sounds like a fancy name for customs.
  • RawrRawr
    edited July 2010
    It really does vary. Usually it's only taken a week for anything to get to me. Like most recently the ToMI voodoo cards, and the deluxe edition arrived exactly a week after it was dispatched. However, if you happen to get hit by customs, which can happen with anything over £18(Not sure if it's changed, I think it's still that, anyway), then it might take a bit longer, and you'll end up having to pay fee's. When I bought a bunch of stuff from Telltale for £50, I ended up having to pay something like £15-£20 fee's, which was insane.
  • Toast_BurnerToast_Burner
    edited July 2010
    I've ordered two things from telltale
    The first order took 2 weeks and the second only took 1 week
  • Sebastian.ZissouSebastian.Zissou
    edited July 2010
    13 days to arrive to Spain! (and casually, just a day before my birthday, how cool is that?)
  • TrueGuybTrueGuyb
    edited July 2010
    Attention please I sent an email to receive support support@telltalegames.com without receiving any response. I ordered a copy of "TOMI" special package "Steve Purcell" plus 3 shirts are arriving regularly. But in the transport document they were given 5! so I had to pay many more taxes as the VAT and customs! :mad:
  • PedsterUKPedsterUK
    edited July 2010
    Just to say it arrived today..... If the tracking was right, it took longer for it to be processed through sorting than it did actually getting here :confused:
  • Big_WhoopBig_Whoop
    edited July 2010
    im still waiting for my copy of TOMI to arrive in the UK - it got sent 8th June and ive still got nothing
  • Macfly77Macfly77 Moderator
    edited July 2010
    Big_Whoop wrote: »
    im still waiting for my copy of TOMI to arrive in the UK - it got sent 8th June and ive still got nothing

    If it got sent June 8 to the UK, it definitely should have been delivered by now.
    I suggest you e-mail support@telltalegames.com with your order number.
  • Big_WhoopBig_Whoop
    edited July 2010
    Ive emailed them so lets see what happens
  • ErtaiErtai
    edited August 2010
    This is my 5th week, and still Nothing. I'm beginning to get really worried.
  • Hassat HunterHassat Hunter
    edited August 2010
    It usually takes 7-10 days for me, but apparently for Germans (the very next-door-country) it has taken up to a month occassionally.

    I guess some countries borders/postal offices are just worse than others :(.
This discussion has been closed.