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Law & Order episodes 4-7 not installing

GrungebreathGrungebreath
edited October 2012 in Shopping or Activation Support
I've purchased the entire season but I'm only able to download and install the first 3 episodes.

I've tried lowering the user control settings, as suggested on this forum, but the problem persists. I've tried reinstalling but the installer just exits after installing episode 3 (even though more than half of the progress bar is still empty).


Please help.

Comments

  • MattPMattP ModeratorFormer Telltale Staff
    edited October 2012
    I apologize for the problems you are experiencing. Once you have installed the base game (containing Episodes 1-3), launch the game and select 'Play' on the Main menu, navigate to episodes 4-7 and select 'Install' for each one. It may take some time to download each episode so ensure you have a strong internet connection and temporarilly disable any firewalls or anti-virus software that may interfere with the download.
  • GrungebreathGrungebreath
    edited October 2012
    The button says "play", not "install".

    I don't see the option to install anywhere.
  • MattPMattP ModeratorFormer Telltale Staff
    edited October 2012
    If the buttons for Episodes 4-7 say 'Play', then they are already installed. Select that button when you'd like to play each of those episodes.
  • GrungebreathGrungebreath
    edited October 2012
    I press play on any of the episodes (4-7) and it starts playing episode 1, regency hotel etc.
  • GrungebreathGrungebreath
    edited October 2012
    Removing savegames+preferences did the trick, might wanna write this one down for future reference.
This discussion has been closed.