L&O:L crash on startup (ntdll.dll)

fatboy76 · October 2013

Hello,

I have recently purchased this game via steam. Whenever attempting to launch the game I see a white box and for a few moments and the game hard crashes. I get the the typical problem that there was a problem with this program.

After a bit of research the only suggestion that support has shared is to revert to radeon video drivers from January of 2012. I was able to properly revert my drivers but this made no difference. Im now running the most recent drivers again. This made no difference. I have attempted to launch the application in compatibility mode (XP sp3) with admin permissions. Again, no dice, continues to crash on startup. Here is the specific error message from eventvwr.msc: (I have verified that ntdll.dll is not corrupt)

Faulting application name: LawAndOrder101.exe, version: 2012.1.25.6471, time stamp: 0x4f205b7b
Faulting module name: ntdll.dll, version: 6.1.7601.18229, time stamp: 0x51fb1072
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x5d0
Faulting application start time: 0x01cec175a5ceaafc
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\lawandorder\LawAndOrder101.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: e4c9b82e-2d68-11e3-b814-485b3939410c

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: LawAndOrder101.exe
P2: 2012.1.25.6471
P3: 4f205b7b
P4: StackHash_4601
P5: 6.1.7601.18229
P6: 51fb1072
P7: c0000374
P8: 000ce753
P9:
P10:

Attached files:
C:\Users\Adam\AppData\Local\Temp\WER46A1.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Adam\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_LawAndOrder101.e_6678dd3390d711b7364422684175b8cb3ff0b354_02964b62

Analysis symbol:
Rechecking for solution: 0
Report Id: e4c9b82e-2d68-11e3-b814-485b3939410c
Report Status: 1

My dxdiag will follow. Has anyone been able to look into this problem? Appears to have been around for over a year.

fatboy76 · October 2013

System Information

Time of this report: 10/4/2013, 22:07:11
Machine name: ADAMSASUS
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.130801-1934)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer Inc.
System Model: K52Jr
BIOS: BIOS Date: 10/30/09 15:13:23 Ver: 08.00.10
Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz (4 CPUs), ~2.3GHz
Memory: 8192MB RAM
Available OS Memory: 8040MB RAM
Page File: 2246MB used, 13832MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

DxDiag Notes

  Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
      Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices

      Card name: ATI Mobility Radeon HD 5400 Series
   Manufacturer: Advanced Micro Devices, Inc.
      Chip type: AMD Radeon Graphics Processor (0x68E0)
       DAC type: Internal DAC(400MHz)
     Device Key: Enum\PCI\VEN_1002&DEV_68E0&SUBSYS_1BF21043&REV_00
 Display Memory: 4095 MB

Dedicated Memory: 1013 MB
Shared Memory: 3082 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO22EC
Native Mode: 1366 x 768(p) (60.042Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1191 (English)
Driver Version: 12.104.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/28/2013 21:37:02, 1155264 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2BA0-11CF-5477-F83BBEC2C535}
Vendor ID: 0x1002
Device ID: 0x68E0
SubSys ID: 0x1BF21043
Revision ID: 0x0000
Driver Strong Name: oem110.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_ManhattanP:12.104.0.0:pci\ven_1002&dev_68e0
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Sound Devices

        Description: Speakers (Conexant Cocoa II High Definition SmartAudio)

Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5069&SUBSYS_104313F3&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: CHDRT64.sys
Driver Version: 4.98.0018.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10/30/2009 10:50:04, 704512 bytes
Other Files:
Driver Provider: Conexant
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Sound Capture Devices

        Description: Microphone (Conexant Cocoa II High Definition SmartAudio)

Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: CHDRT64.sys
Driver Version: 4.98.0018.0000 (English)
Driver Attributes: Final Retail
Date and Size: 10/30/2009 10:50:04, 704512 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

DirectInput Devices

  Device Name: Mouse
     Attached: 1
Controller ID: n/a

Vendor/Product ID: n/a
FF Driver: n/a

  Device Name: Keyboard
     Attached: 1
Controller ID: n/a

Vendor/Product ID: n/a
FF Driver: n/a

  Device Name: Programmable Hotkeys
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x06A3, 0x5081
FF Driver: n/a

  Device Name: Saitek Cyborg Keyboard
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x06A3, 0x0728
FF Driver: n/a

  Device Name: Saitek Cyborg Keyboard
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x06A3, 0x0728
FF Driver: n/a

Poll w/ Interrupt: No

USB Devices

USB Root Hub
| Vendor/Product ID: 0x8086, 0x3B34
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
| |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x046D, 0xC040
| | | Location: Port_#0001.Hub_#0004
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | |
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x046D, 0xC040
| | | | Matching Device ID: hid_device_system_mouse
| | | | Service: mouhid

Gameport Devices

PS/2 Devices

Keyboard Device Filter
| Matching Device ID: *pnp0303
| Upper Filters: kbfiltr
| Service: i8042prt
|
HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
HID Keyboard Device
| Vendor/Product ID: 0x06A3, 0x0728
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
ELAN PS/2 Port Smart-Pad
| Matching Device ID: *pnp0f03
| Upper Filters: ETD
| Service: i8042prt
|
HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

Disk & DVD/CD-ROM Drives

  Drive: C:

Free Space: 74.3 GB
Total Space: 457.9 GB
File System: NTFS
Model: Corsair Force 3 SSD ATA Device

  Drive: D:
  Model: MATSHITA DVD-RAM UJ890AS ATA Device
 Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

System Devices

 Name: Intel(R) processor DRAM Controller - 0044

Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_1C771043&REV_12\3&11583659&0&00
Driver: n/a

 Name: Reserved - 2D13

Device ID: PCI\VEN_8086&DEV_2D13&SUBSYS_80868086&REV_02\3&4F11E61&0&13
Driver: n/a

 Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44

Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_1C771043&REV_06\3&11583659&0&E1
Driver: n/a

 Name: ATI Mobility Radeon HD 5400 Series

Device ID: PCI\VEN_1002&DEV_68E0&SUBSYS_1BF21043&REV_00\4&2637BC0&0&0008
Driver: n/a

 Name: JMB38X xD Host Controller

Device ID: PCI\VEN_197B&DEV_2384&SUBSYS_1A071043&REV_80\4&300D6352&0&04E5
Driver: n/a

 Name: Reserved - 2D12

Device ID: PCI\VEN_8086&DEV_2D12&SUBSYS_80868086&REV_02\3&4F11E61&0&12
Driver: n/a

 Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42

Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_1C771043&REV_06\3&11583659&0&E0
Driver: n/a

 Name: JMB38X MS Host Controller

Device ID: PCI\VEN_197B&DEV_2383&SUBSYS_1A071043&REV_80\4&300D6352&0&03E5
Driver: n/a

 Name: QPI Physical 0 - 2D11

Device ID: PCI\VEN_8086&DEV_2D11&SUBSYS_80868086&REV_02\3&4F11E61&0&11
Driver: n/a

 Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C

Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_1C771043&REV_06\3&11583659&0&D0
Driver: n/a

 Name: QPI Link 0 - 2D10

Device ID: PCI\VEN_8086&DEV_2D10&SUBSYS_80868086&REV_02\3&4F11E61&0&10
Driver: n/a

 Name: JMB38X SD/MMC Host Controller

Device ID: PCI\VEN_197B&DEV_2382&SUBSYS_1A071043&REV_80\4&300D6352&0&00E5
Driver: n/a

 Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34

Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_1C771043&REV_06\3&11583659&0&E8
Driver: n/a

 Name: QuickPath Architecture System Address Decoder - 2D01

Device ID: PCI\VEN_8086&DEV_2D01&SUBSYS_80868086&REV_02\3&4F11E61&0&01
Driver: n/a

 Name: Intel(R) Management Engine Interface

Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_1C771043&REV_06\3&11583659&0&B0
Driver: n/a

 Name: JMB38X SD Host Controller

Device ID: PCI\VEN_197B&DEV_2381&SUBSYS_1A071043&REV_80\4&300D6352&0&02E5
Driver: n/a

 Name: Intel(R) 5 Series/3400 Series Chipset Family Thermal Subsystem - 3B32

Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_1C771043&REV_06\3&11583659&0&FE
Driver: n/a

 Name: QuickPath Architecture Generic Non-core Registers - 2C62

Device ID: PCI\VEN_8086&DEV_2C62&SUBSYS_80868086&REV_02\3&4F11E61&0&00
Driver: n/a

 Name: High Definition Audio Controller

Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_16431043&REV_06\3&11583659&0&D8
Driver: n/a

 Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30

Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_1C771043&REV_06\3&11583659&0&FB
Driver: n/a

 Name: JMicron PCI Express Gigabit Ethernet Adapter

Device ID: PCI\VEN_197B&DEV_0250&SUBSYS_19051043&REV_03\4&300D6352&0&05E5
Driver: n/a

 Name: Intel(R) 82801 PCI Bridge - 2448

Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_1C771043&REV_A6\3&11583659&0&F0
Driver: n/a

 Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C

Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_1C771043&REV_06\3&11583659&0&E5
Driver: n/a

 Name: Intel(R) 5 Series/3400 Series Chipset Family 4 Port SATA AHCI Controller - 3B29

Device ID: PCI\VEN_8086&DEV_3B29&SUBSYS_1C771043&REV_06\3&11583659&0&FA
Driver: n/a

 Name: Atheros AR9285 Wireless Network Adapter

Device ID: PCI\VEN_168C&DEV_002B&SUBSYS_10891A3B&REV_01\001517FFFF24141200
Driver: n/a

 Name: Intel(R) processor PCI Express Root Port - 0045

Device ID: PCI\VEN_8086&DEV_0045&SUBSYS_1C771043&REV_12\3&11583659&0&08
Driver: n/a

 Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46

Device ID: PCI\VEN_8086&DEV_3B46&SUBSYS_1C771043&REV_06\3&11583659&0&E2
Driver: n/a

 Name: Intel(R) HM55 Express Chipset LPC Interface Controller - 3B09

Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_1C771043&REV_06\3&11583659&0&F8
Driver: n/a

 Name: High Definition Audio Controller

Device ID: PCI\VEN_1002&DEV_AA68&SUBSYS_AA681043&REV_00\4&2637BC0&0&0108
Driver: n/a

DirectShow Filters

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Audio Source,0x00200000,0,1,wmprevu.dll,9.00.0000.2980
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
MACSReaderMP3 Filter,0x00200000,0,1,MACSReaderAVI.ax,1.00.2006.0804
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.10.0000.30328
AMD Video Decoder,0x00200000,1,2,atimpenc.dll,12.10.0000.30328
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
SelfMusicVideo Dump Filter,0x00200000,1,0,TG_Dump0708.DLL,8.01.2008.5200
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Disk Record Queue,0x00200000,1,1,wmedque.dll,9.00.0000.2980
AC3 Decoder Filter,0x00200000,1,1,ac3dx.ax,1.00.0000.0001
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
Color Converter,0x00200000,1,1,declrds.ax,9.00.0000.2980
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.10.0000.30328
Xvid MPEG-4 Video Decoder,0x00800000,1,1,xvid.ax,
AMD MJPEG Decoder,0x00200000,1,1,atimpenc.dll,12.10.0000.30328
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
AMD Video Encoder,0x00200000,1,1,atimpenc.dll,12.10.0000.30328
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.10.0000.30328
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
AMD Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.10.0000.30328
WO Mic,0x00200000,0,1,AudiocaptureFilter.dll,
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
NEDFilter4Samsung Filter,0x00200000,0,1,NEDFilter4Samsung.ax,8.01.0000.0000
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
Screen Capture filter,0x00200000,0,1,wmesrcwp.dll,9.00.0000.2980
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18175
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18175
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
AVI Decompressor,0x006000

fatboy76 · October 2013

Just at a glance; I noticed that its calling the 64 bit "version" of ntdll.dll from c:\windows\sysWOW64\ and not the 32 version at c:\windows\system32. The application is ultimately rooted in C:\Program Files (x86)\ which is where 32 bit application are installed and typically they use the c:\windows\system32\ drivers (32bit). Maybe the game is calling the wrong ntdll.dll?

DjNDB · October 2013

Actually in 64-Bit Windows Versions system32 contains the 64 bit versions, and sysWOW64 contains the 32-bit versions. The folder names are misleading unless you know it.

I have seen the Exception code 0xc0000374 in ntdll.dll before, and it is usually caused by steam running in compatibility mode.

Please check the properties of the Steam.exe, your Steam icons, and the games .exe files, and disable any compatibility mode settings.
Sometimes compatibility mode is checked, but is grayed out. Then you have to click on "Change settings for all users" at the bottom to disable the checkbox.
Afterwards try if the game works.