Episode 2 UPDATE
So, after talking to an Xbox Adviser for almost 2 hours they got in touch with telltale.. and they had this to say:
'as the Season Passes that you purchased are just new, then they suggest the users to wait for 24 more hours as they have just uploaded the rest of the contents for the Season Pass. That's the reson why you keep getting that error message. They further advise you NOT to purchase the content AGAIN. The one time purchase is good and will be available soon.They also added in their update to both Xbox and the other console brand that if ever other customers are going to have difficulty accessing the Season Passes after 24 full hours, they need to go to this site: http://www.telltalegames.com/support/ '
Doe's anyone else think this is unacceptable?! I know it's only 24 hours.. but we've been waiting to play episode 2 for a long time!
Comments
Why were you talking to him for 2 hours, thats a long damn convo
Is it working for anyone yet?
I know! i had to go through clearing cache, deleting profile then re-downloading etc etc
Patience, people. You will play in the next 24 hours!
That's unacceptable. But it does not surprise me, Telltale seems to like to punish their early adopters. I mean, I buy the season pass because I want the episodes as soon as possible, and to support Telltale.
What do they do? Within 2 months they make episode one free (on Xbox) and discount the season pass. Even before the second episode is released. It's a big slap in the face for people who bought the season pass on release day. And yes, it's common stuff gets discounted, but not like this.
And now apparently they decide that the season pass owners will get the new episodes last.
Seriously? To quote AVGN: "What were they thinking?!"
This is not how you treat your customers. I'm really flabbergasted if they really thought this was a good idea.
I suppose if we've waited this long, we can wait a measly 24 hours... It's just so frustrating though!
Hi guys, please keep all discussion related to the Xbox 360 Season Pass issue in the existing thread here. It'll be much easier to keep people updated if we're all in the same place. I'll update there as soon as we have more information to share. Thank you.