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TWD Season 2

kylerocks07kylerocks07
edited February 2014 in Shopping or Activation Support

The activation code said I used it to maximum times but barely played the game and all problems start and accidentally uninstall it now I can't get it back. HELP :(

Comments

  • Macfly77Macfly77 Moderator

    If your activation code is a "Telltale Product Code" that you redeemed here, it can only be redeemed once.

    However, after redeeming the code, the game is added to your account and you can download it any time from your My Games page. To access it, click on the down arrow at the top-right of this page (to the left of the "Notifications" icon), then on "My Games".

  • kylerocks07kylerocks07

    it isn't there

    Macfly77 posted: »

    If your activation code is a "Telltale Product Code" that you redeemed here, it can only be redeemed once. However, after redeeming the cod

  • TelltaleMikeTelltaleMike Former Telltale Staff

    If you have used your activation code, but it is not showing up in your My Games page, please contact our Support Staff at Support@Telltalegames.com for further assistance regarding this issue and they would be glad to assist you with getting your game working.

    kylerocks07 posted: »

    it isn't there

  • legaleagle78legaleagle78

    I am fully paid, and have played Episode 1 of Season 2, but can't get the Episode 2 to download. What's the fix?

  • Macfly77Macfly77 Moderator
    edited February 2014

    What system are you playing on? If PC/Mac, Steam or not?

    EDIT: Never mind... I got TWD and TWAU mixed up.

    legaleagle78 posted: »

    I am fully paid, and have played Episode 1 of Season 2, but can't get the Episode 2 to download. What's the fix?

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Please note that Episode 2 of Season Two is still in development and has not released yet. Episodes are usually released around 4 to 6 weeks apart. There will be more information on the release of Episode 2 closer to the release date.

    Macfly77 posted: »

    What system are you playing on? If PC/Mac, Steam or not? EDIT: Never mind... I got TWD and TWAU mixed up.

  • legaleagle78legaleagle78

    Are you saying that Episode 2 of TWD and TWAU have not been released yet even though there is a message saying they have?

  • Macfly77Macfly77 Moderator

    Episode 2 of TWAU has been released; episode 2 of TWD hasn't yet. Pardon my curiosity, but what message are you talking about?

    legaleagle78 posted: »

    Are you saying that Episode 2 of TWD and TWAU have not been released yet even though there is a message saying they have?

  • kylerocks07kylerocks07
    can i get a new activation code because bought it for my brother and he hasnt gotten to play this game at all yet. its a waste of money.
    TelltaleMike posted: »

    If you have used your activation code, but it is not showing up in your My Games page, please contact our Support Staff at Support@Telltalegam

  • TelltaleMikeTelltaleMike Former Telltale Staff
    My apologies, our Support Staff has access to all of the history of redeemed codes, and account permissions. Please contact/email our Support Staff at Support@Telltalegames.com, and make sure to include the activation code that you received, and the email address you used to activate the code with, and they will be able to resolve the issue you are experiencing.
    kylerocks07 posted: »

    can i get a new activation code because bought it for my brother and he hasnt gotten to play this game at all yet. its a waste of money.

This discussion has been closed.