Android - Unable to Cloud Sync - Unable to Download E2
MANY experiencing same problems. Please address on the boards, not request email or a support ticket, as it applies to MANY Google Play Store purchasers of the Android version.
I am preemptively disappointed, as I believe this issue will be moved... and a generic, 'send us a request for support', will be the response...
Here's what I see in the app:
I am unable to cloud sync and unable to download Episode 2.
TTG Cloud Sync Error
There was an error during the Cloud Save operation... Try Again/ Disable Cloud Save
The only way to exit this dialogue window is to disable cloud save.
2 Assembly Required - Purchased, but not downloaded
Timed Out
Timed out connecting or waiting for response from server.
I am connected to business class internet with 50Mbps down and 10Mbps up. I had no problems buying and paying for your game, just a problem downloading Episode 2.
While I have seen many other posts with the same issues, I've not seen a answer to the problem or even to address the issue. The response so far from Telltale Games has been to say send an email.
I must assume SOMEONE sent an email, and that if Telltale Games did in fact solve the issue, that the solution would be posted on the boards. So there's really no point in sending another email when an answer has not been provided yet.
What's the solution?
Comments
I am having the same issues on iOS, iPad mini
For assistance with your problem, feel free to consult the Telltale Games Support Center. From there, you can search for the solution to your problem depending on what game you are playing as well as the platform you are playing on.
If you still need further assistance, you may also try the following:
I'm going to close this discussion and move it to the archived Support Forum section, but you can still receive help from Telltale Staff members by trying any of the options above.