Why has your server been down for more than a week?

For the past week or more I have been unable to connect to the cloud sync because it says the servers are unavailable. It was all good until I downloaded Ep.4 and when I started to play it, it said my choice earlier on had been Gabriel the Warrior, and not Petra. That's when I realized that the cloud sync was not working. I've replayed Ep.1 and at the end I chose Olivia to go after Ellegaard, but when I start Ep. 2 it starts with Axel going after Magnus. Please. PLEASE tell me when the servers are going to be back onine because I love this story and game and I want to continue.

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