Failed to Download Content

edited April 2016 in Game Support

So I have bought the Multi-Pack pass which contains 1 - 5 episodes, I'm so excited to play the episode 2 so I downloaded the episode for about 20 minutes(?) But instead of a successful download message I got an error message saying "Failed to Download Content" it has been two days I've search everything up for any solutions yet no luck... I have tried uninstalling the game and re-download it again, but still nothing... I really need help for any solution for this... Please... Oh, and I tried the other episodes as well, but still the same...

My device I'm using is OPPO R7 Lite, ColorOS and it's rooted... Is it because of the root?

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