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Major problem with Muzzled and The Last Resort

FunzwithGunzFunzwithGunz
edited July 2009 in Game Support
When I run either one of them, I can only see the text and hear the audio. I cant see anything else while playing the game. I tried uninstalling both but it still happens. Im playing on a laptop. Tell me any websites I should go to to install anything that I need like updating somthing. Thanks

Comments

  • DjNDBDjNDB Moderator
    edited July 2009
    Did any of the other Wallace&Gromit episodes work?

    What is the exact Brand and Model of your Laptop?

    What operating system are you using?

    Further go to your Start menu and click on Run.
    Type in "dxdiag" and hit enter.
    Then go to the Display tab.
    From there, post this information:
    Name:
    Current Display Mode:
    Main Driver:
    Version:
    Date:
  • NightsurferNightsurfer
    edited July 2009
    Hello "FunzwithGunz", I have already tried to comment on your problem in this thread where you had posted the same question. - As the first episode did not cause any problem, but the hardware requirements increased for the second episode, you probably just reached the limitations of your hardware.
  • DjNDBDjNDB Moderator
    edited July 2009
    Nightsurfer wrote: »
    As the first episode did not cause any problem, but the hardware requirements increased for the second episode, you probably just reached the limitations of your hardware.

    Let's hope he posts the information I requested, so we can see if that's the case.
  • FunzwithGunzFunzwithGunz
    edited July 2009
    Name: ATI Radeon X1200
    Current Display Mode: 1280 x 800(32bit)(60Hz)
    Main Driver: atiumdag.dll,atiumdva.dat,atitmmxx
    Version: 7.14.0010.0496
    Date: 4/25/2007 12:45:42 AM

    Thanks Alot Guys
  • FunzwithGunzFunzwithGunz
    edited July 2009
    the first one worked fine
    its a toshiba laptop satellite A215
  • DjNDBDjNDB Moderator
    edited July 2009
    FunzwithGunz wrote: »
    Name: ATI Radeon X1200
    Current Display Mode: 1280 x 800(32bit)(60Hz)
    Main Driver: atiumdag.dll,atiumdva.dat,atitmmxx
    Version: 7.14.0010.0496
    Date: 4/25/2007 12:45:42 AM

    Thanks Alot Guys

    The first thing you should try is installing The most recent driver suitable for your Operating system.

    Afterwards:
    Which operating System is it?

    Set your Graphic Level to 1 and try if it helps.
  • FunzwithGunzFunzwithGunz
    edited July 2009
    how do I change my ghraphic level
  • DjNDBDjNDB Moderator
    edited July 2009
    FunzwithGunz wrote: »
    how do I change my ghraphic level
    You can change the Graphic Level In the Menu of the game. I hope you can still access it.
    Otherwise do it in the first episode and look for the file prefs.prop.
    It should be in
    "my documents/telltale games/wallace and gromit ep 1" or something similar.
    Copy it into the folder of the second episode to overwrite it's settings.
  • FunzwithGunzFunzwithGunz
    edited July 2009
    yes! Its finally letting me play it but im still missing some things like when I press shift the invetory doesnt show up. please help me one last time
  • DjNDBDjNDB Moderator
    edited July 2009
    FunzwithGunz wrote: »
    yes! Its finally letting me play it but im still missing some things like when I press shift the invetory doesnt show up. please help me one last time

    Here you'll find a list of controls.

    I'll help you whenever i can, not the last time ;-)
  • FunzwithGunzFunzwithGunz
    edited July 2009
    the iventory is still not showing up when i press shift and Im having some problems seeing some of the text, already tried switching the graphics
  • DjNDBDjNDB Moderator
    edited July 2009
    FunzwithGunz wrote: »
    the iventory is still not showing up when i press shift and Im having some problems seeing some of the text, already tried switching the graphics

    Why shift? These are the keys and the Mouse button.
    Tab, I, MMB: Inventory

    I recommend you to try the mouse drag controls for at least 5 minutes. It takes a little to learn for some people, but then it's really comfortable.

    Much better than worrying about so many keys to press.
  • FunzwithGunzFunzwithGunz
    edited July 2009
    the inventory is there its just not showing anything. When I roll my mouse over to the right side of the screen, i see the names of the items and nothing else but I can still use them, also the grapghics are off in some places as only black and wont show some items i need to pick up. i tried to adjust the graphics but it isnt working
  • FunzwithGunzFunzwithGunz
    edited July 2009
    whats the number for the guessing game my computer wont let me see the # in the garbage can
  • DjNDBDjNDB Moderator
    edited July 2009
    Could you give us some more information than before?

    Start dxdiag:
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.


    Now you have two options to make it accessible for us. Pick the one that works best for you:
    1. If you know how, you can zip the file and attach it to a message.
    2. You can upload it to Rapidshare and copy the link to the file into a new message.

    I just found out that someone had the same problem with the same Graphics card and found no solution.
    But that's no reason for us to give up already.
  • FunzwithGunzFunzwithGunz
    edited July 2009
    System Information
    Time of this report: 7/23/2009, 12:39:30
    Machine name: ERICGINDELE-PC
    Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090302-1506)
    Language: English (Regional Setting: English)
    System Manufacturer: TOSHIBA
    System Model: Satellite A215
    BIOS: Ver 1.00PARTTBL
    Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-56 (2 CPUs), ~1.8GHz
    Memory: 1918MB RAM
    Page File: 1979MB used, 2097MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10
    DX Setup Parameters: Not found
    DxDiag Version: 6.00.6001.18000 32bit Unicode
    DxDiag Notes
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.
    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Is this what you wanted
  • DjNDBDjNDB Moderator
    edited July 2009
    FunzwithGunz wrote: »
    Is this what you wanted

    That's just a part of it and pretty much everything that could have been useful is missing.
    Try again and do exactly it as i explained above.

    Then you should start with installing Vista Service Pack 2

    One more thing. I need the exact Model of your notebook.
    It is
    TOSHIBA Satellite A215
    but there have to be some more digits behind the A215. I think you can find them on the bottom of your laptop.
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