Question about cloud saving with TT account

Hello,
(sorry for my English)
I play on PC / Steam recently I reformat my PC and reinstalling MineCraft Story mode, I had the unpleasant supprise that none of my choices / backups had been saved ...

Could backup was well activated and my account connect to the game.
This is the second time this has happened to me ...

Is there something known that it would not fonctionnerais? Is there a way to verify that the backups are good?

(Why not simpement passed through the Steam Works?)

I'd like to be on that this time backups functioning before replay the game again ...

Otherwise thank you for your game, I always pass a good time :) (in hope a season 2 of The Wolf among us)

Have a good day !

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