Tales of Monkey Island not being able to start.
Greetings!
I know there's loads of threads about people having problems with TOMI, and I have looked at almost all the posts with few exceptions, but im not sure im quite having the same problem, it does though seem like something like it.
I thought I would give it a shot and post my problem here, as this have really been a game I have looked forward to playing, it would really suck being forced to beg for a refund.
Well.. My story. I have purchased Tales of Monkey Island over Steam, but when I launch it, (Double click on the game in the My Games tab, click the shortcut on the desktop, click on the .exe, all's the same.), it just thinks for a second or two (Windows XP's hourglass), then throws the anoying "... has encountered a problem and needs to close" in my face.
Im not quite sure what part of the error message you want me to link, so if you could explain that to me, I would gladly post it, same goes with specs. I'll write my specs and dxdiag, if there's anything, just ask.
Windows XP Pro
Intel Core i7 920
ASUS P6T Deluxe
GeForce 8800GTX
3 x 1gb Corsair Dominator PC3-12800 DDR3 RAM
http://www.megaupload.com/?d=XXY0QPU9
I have uploaded the full DxDiag on Megaupload, and I hope it will be useful.
In advance, thanks to anyone who looks at my problem, it would really be great if I could get it to work.
-Seizon
I know there's loads of threads about people having problems with TOMI, and I have looked at almost all the posts with few exceptions, but im not sure im quite having the same problem, it does though seem like something like it.
I thought I would give it a shot and post my problem here, as this have really been a game I have looked forward to playing, it would really suck being forced to beg for a refund.
Well.. My story. I have purchased Tales of Monkey Island over Steam, but when I launch it, (Double click on the game in the My Games tab, click the shortcut on the desktop, click on the .exe, all's the same.), it just thinks for a second or two (Windows XP's hourglass), then throws the anoying "... has encountered a problem and needs to close" in my face.
Im not quite sure what part of the error message you want me to link, so if you could explain that to me, I would gladly post it, same goes with specs. I'll write my specs and dxdiag, if there's anything, just ask.
Windows XP Pro
Intel Core i7 920
ASUS P6T Deluxe
GeForce 8800GTX
3 x 1gb Corsair Dominator PC3-12800 DDR3 RAM
http://www.megaupload.com/?d=XXY0QPU9
I have uploaded the full DxDiag on Megaupload, and I hope it will be useful.
In advance, thanks to anyone who looks at my problem, it would really be great if I could get it to work.
-Seizon
This discussion has been closed.
Comments
I can fully understand that you open your own thread. You get seen better, and we all can follow the
progress easier.
I don't know what information your error message provides, but the more the merrier.
As far as i've seen a refund would be no problem, if you decide that way.
1. Try redownloading it.
2. I don't know if that's possible with steam, but try if it works when you're disconnected from the internet.
3. Update Drivers and DirectX
DirectX: Install the latest DirectX
Graphics Card: There are more recent drivers. Install those. It is listed twice with different resolutions. Do you have multiple displays?
Sound card: There are also two sound cards listed. Do you know anything about that?
One of them is the same as in this case, where it seemed to be the problem, with the exact same driver version:
Driver Name: CM108.sys
Driver Version: 5.12.0008.2012 (English)
Date and Size: 1/4/2008 06:02:22, 1400832 bytes
Install this one.
cd drives: You seem to have emulated cd drives. If they are caused by daemon tools, disable it.
Try the game now.
If that doesn't work there are plenty of asus drivers we can try. At that point i would try chipset and audio (seems to be for the second audio device, therefore doesn't concern the former audio update)-
I hope it helps. keep me posted about what you tried and in what order.
It would help if you tried one step at a time, so we know which one solved the problem.
Okay as for your questions. Yes, I run Dualview with two monitors. A 24" Samsung SyncMaster 245b and an old 19" on the side.
As for the Audio. My motherboard of course has a soundcard, but im not using that for my audio. Im using a Steelseries USB Syberia headset, it comes with a seperate USB soundcard, so that is probably the one you are getting.
I have tried several times to re-download, without luck, I have also tried the internet thing, which I have read from the other threads, worked in some cases.
Tried disabling Daemon's virtual drives, no luck.
DirectX is automaticly updated when you install it over steam, but I updated it manually just in case, without luck.
I have tried disabling the internet, running Steam in Offline mode, didn't work either.
Just updated my video-drivers, but sadly didn't work either.
Another thanks for helping me, I do really appreciate it.
AppName: monkeyisland101.exe AppVer: 2009.7.6.29797 ModName: fmodex.dll
ModVer: 0.4.14.4 Offset: 000791bf
You're welcome.
Have you tried the CM108 driver i linked above for your USB headset? I didn't see you mentioning it.
How about the Drivers from the ASUS website?
Which seems to have to do with FMOD EX, which is an audio library. So far everything leads to your sound cards.
If the CM108 Driver does not work, try if it works when you unplug the USB headset, uninstall its drivers, and switch to the onboard sound.
If it does we know more.
Well. I will get back to you as soon as I got it done.
Sidenote: One of my friends, who has the exact same headset, who also uses steam, who has no problems.. But then again. I have always had some trouble with my soundcard/drivers. So wouldn't surprise me.
That speed has got to be really painful in this case
It doesn't necessarily have to break his system as well. Has he tried ToMI with it? Would be interesting if there was a connection.
I guess Telltale is using it for audio playback. Would be reasonable, because it's cross-platform. Nothing you would install for yourself.
Yay! I can play the game! Really thrilled about it, and I can't wait to play it! You are the best! Thank you so very much!
I'm glad i could help. Now go and have fun playing
I don't know exactly which model you have, so have you tried installing the latest drivers from creative's support page?