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Backed up data not recognized

VanhellsingVanhellsing
in Game Support

Guys I recently downloaded episode 4 and 5 .I took backup of the data file but I uninstalled ep 5 by mistake..I replaced the data file with the backup data file containing 5 but the menu of tftb still shows "purchased but not downloaded",when I hit download the process painfully starts downloading from beginning.so how do I make the menu recognise ep 5 which is already installed?thnx in advance

Comments

  • Blind SniperBlind Sniper Moderator

    For assistance with your problem, feel free to consult the Telltale Support Center. From there, you can search for the solution to your problem depending on which Telltale series you are playing as well as the platform you are playing on.

    If you still need further assistance, you may also try the following:

    I'm going to close this discussion and move it to the archived Support Forum section, but you can still receive help from Telltale Staff members by trying any of the options above.

    [Please note that this message is only posted by volunteer community Moderators. Community Moderators are not Telltale Staff.]

This discussion has been closed.