Sorry If this is in the wrong place

My son bought Minecraft Story mode season pass with chapter one-5..we "bought" episode 4 and 5 but they are still showing as coming soon?? We are in the UK..what do we need to do to play them? He did the update (hes not played it for a while), but they wont unlock?

Comments

  • edited October 2016

    You need to be connected to the internet to see the episode's status. And you need to download the episodes to be able to play them.

    If it still doesn't work, please contact the Telltale Support Center.

  • For assistance with your problem, feel free to consult the Telltale Support Center. From there, you can search for the solution to your problem depending on which Telltale series you are playing as well as the platform you are playing on.

    If you still need further assistance, you may also try the following:

    I'm going to close this discussion and move it to the archived Support Forum section, but you can still receive help from Telltale Staff members by trying any of the options above.

    [Please note that this message is only posted by volunteer community Moderators. Community Moderators are not Telltale Staff.]

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