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Please Help

WalkerMage102WalkerMage102
in Game Support

I bought Episode 5 for PS4 and I downloaded and installed it, but now when I go into the application and go to play the episode it says "Purchased, but not installed". So when I select it it brings me back to the epsiode 5 store page but the application says "Installed." What do I do?

Comments

  • Creeper1846Creeper1846

    Maybe you should reset the game an uninstall episode 5 and try again. Something similar to this happened on a telltale game on my Xbox and that worked for me.

  • Blind SniperBlind Sniper Moderator

    For assistance with your problem, feel free to consult the Telltale Support Center. From there, you can search for the solution to your problem depending on which Telltale series you are playing as well as the platform you are playing on.

    If you still need further assistance, you may also try the following:

    I'm going to close this discussion and move it to the archived Support Forum section, but you can still receive help from Telltale Staff members by trying any of the options above.

    [Please note that this message is only posted by volunteer community Moderators. Community Moderators are not Telltale Staff.]

This discussion has been closed.