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HELP - I just bought the game, but it's not letting me download it...

sidekick simonesidekick simone
in Game Support

Basically, I bought The Walking Dead - A New Frontier from this website (not Steam, or anything) and when I went to download it, it basically downloaded just a file thing.

So I go into my folders to open it, and I run the application to fully download it - but as I go through the steps, I can't move forward because the setup is asking me to "Please Insert Disk 1 & Click OK" & then underneath that it says, "If the files on the disk can be found in another folder other than the one displayed below, enter the correct path or click BROWSE."

And I have tried for like thirty minutes to figure this out, but I'm either extremely retarded or something's messed up... Do I need to insert an empty disk to be able to play, or is there an exact folder I'm supposed to use?? I'm completely lost. And it won't let me begin officially installing it til I do this.

So can anyone help me out with this? How do I install the game I just effing bought?
(And I tried looking up a 'Help' section on this website or whatever, but I failed in my search.)

Comments

  • Blind SniperBlind Sniper Moderator

    For assistance with your problem, feel free to consult the Telltale Support Center. From there, you can search for the solution to your problem depending on which Telltale series you are playing as well as the platform you are playing on.

    If you still need further assistance, you may also try the following:

    I'm going to close this discussion and move it to the archived Support Forum section, but you can still receive help from Telltale Staff members by trying any of the options above.

    [Please note that this message is only posted by volunteer community Moderators. Community Moderators are not Telltale Staff.]

This discussion has been closed.