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Black Screen - Game not starting! Please Help!

GlemmaGlemma
in Game Support

Hi, I have Back to the future game downloaded on my 2010 Macbook Pro - Version 10.9.5 OS X

When I click on the icon to play the game, it won't play. Instead a black screen appears with no text and no menu.

Any help would be appreciated! I have already tried reinstalling and running as a window rather then full screen.

Here is a picture of what happens when I click on the game

Comments

  • Blind SniperBlind Sniper Moderator

    For assistance with your problem, feel free to consult the Telltale Support Center. From there, you can search for the solution to your problem depending on which Telltale series you are playing as well as the platform you are playing on.

    If you still need further assistance, you may also try the following:

    I'm going to close this discussion and move it to the archived Support Forum section, but you can still receive help from Telltale Staff members by trying any of the options above.

    [Please note that this message is only posted by volunteer community Moderators. Community Moderators are not Telltale Staff.]

This discussion has been closed.