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How do i go about getting refunds for telltale games?

KaijumanKaijuman Banned
in General Chat

Tales from the boarderlands, for me, the end fight in episode 5 is SOOOO laggy it is unplayable and id like a refund for it, who do i speak to as its a digital copy so i cant take the disc back to a store

Comments

  • Blind SniperBlind Sniper Moderator

    It depends on what platform/store you bought the game from, I think. Try contacting that store's support and maybe Telltale Support after.

  • MundrMundr
    edited May 2017

    "There are absolutely no refunds, returns or exchanges. All sales are final! Besides we already spent your money. There's nothing left" - Telltale)))

  • OzzyUKOzzyUK Moderator
    edited May 2017

    Unfortunately Telltale don't offer refunds for digital products purchased from their site.

    https://telltale.com/tos/

    Except for physical merchandise, which is discussed below, Telltale has a policy of NO REFUNDS for products or services purchased on or through the Site.

    And as you have played up to episode 5 already i don't think they would honour a refund even if they offered them as you have played most of the game already.

  • KaijumanKaijuman Banned

    even if the game they sold me is broken? I hardly think that is fair.

    OzzyUK posted: »

    Unfortunately Telltale don't offer refunds for digital products purchased from their site. https://telltale.com/tos/ Except for phy

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