The problem with running the game.

When you start the black screen first, then if you click on the mouse, the message "Sorry, this account is not authorized to access this game." I press OK, there is one more message "The application failed to intialize." Has anyone encountered this? Is it possible to solve the problem?Purchased in Steam.

Comments

  • I dont play on steam but i believe maybe you uninstall and re-install...?
    To be honest...I dont know either.

  • OzzyUKOzzyUK Moderator

    For assistance with your problem, feel free to consult the Telltale Support Center. From there, you can search for the solution to your problem depending on which Telltale series you are playing as well as the platform you are playing on.

    If you still need further assistance, you may also try the following:

    I'm going to close this discussion and move it to the archived Support Forum section, but you can still receive help from Telltale Staff members by trying any of the options above.

    [Please note that this message is only posted by volunteer community Moderators. Community Moderators are not Telltale Staff.]

This discussion has been closed.