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Episode 2 wont' work

MrCrazySwordsMrCrazySwords
edited August 2009 in Game Support
Everytime I try and run it windows says 'monkeyisland102.exe (or whatever it's cllaed) has stopped working windows will now close the program' and it flicks off, I really don't know what to do, I tried reinstalling, anybody else have this problem? I have vista.

Comments

  • quickficsquickfics
    edited August 2009
    Add MonkeyIsland102.exe to your Data Execution Prevention list. Control Panel > System > Advanced system settings > Performance > Data Execution Prevention.

    There is actually an official support forum here:

    http://www.telltalegames.com/forums/forumdisplay.php?f=25
  • MrCrazySwordsMrCrazySwords
    edited August 2009
    Sorry about the wrong forum I didn't realize. But unfortunately that didn't help. I added it to the list and restarted the computer when it prompted but the program still shuts down immediately upon opening.

    Does anybody have any other suggestions?
  • DjNDBDjNDB Moderator
    edited August 2009
    Make sure that your displays color depth is set to 32 bit.

    If that's not it, try a clean boot and give us some more information:

    Msconfig for Windows Vista:
    To Boot Clean in Windows Vista

    1. Click Start --> Run --> Type MSCONFIG --> Click OK
    2. On the General tab, choose Selective Startup
    3. Uncheck Load Startup Items
    4. Select the Services tab
    5. Check Hide all Microsoft services
    6. Click Disable all
    7. Click on OK
    8. Click Restart.
    9. After reboot, run game to see if it works.

    After performing the necessary steps, restore your system by doing the following:

    1. Click Start --> Run --> Type MSCONFIG--> Click OK
    2. On the General tab, choose Normal Startup
    3. Click Ok
    4. Click Yes, when asked to restart your computer

    Based on Will's post



    Please start dxdiag:
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.


    Now you have two options to make it accessible for us. Pick the one that works best for you:
    1. If you know how, you can zip the file and attach it to a message.
    2. You can upload it to Rapidshare and copy the link to the file into a new message.
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