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You haven't purchased any games!

niekernieker
edited November 2006 in Shopping or Activation Support
But I just did!

I pre-ordered Sam and max today (and payed) but when I go to my past purchases screen I get this:

Your Purchased Games
Order ID

Download
You haven't purchased any games!


Order #xxxxxxxxx (offcourse this is a number) | Placed November 1, 2006
Sam & Max Season 1 Collection
Bundle



And I can't activate the full game in the demo because of some weird reason, I get this error:
Your purchase is not complete. Please reattempt payment. (ARM1014)


I am thinking there is a connection between these two things :)

Comments

  • JK1985JK1985
    edited November 2006
    Got the same thing!
  • MarkusdragonMarkusdragon
    edited November 2006
    Patience, my friend. Good things come to those who wait.
  • GuybrushGuybrush
    edited November 2006
    Your purchase is not complete. Please reattempt payment. (ARM1014)

    i get exactly this message when i try to activate it under "I've Already Purchased This"

    but i got the order confimation mail with the order number ???
    help !
  • JK1985JK1985
    edited November 2006
    Use the activation support... I got the same thing with the great cow race... Got a reply quick! Just mailed the support about Sam & Max
  • BennyBookwormBennyBookworm
    edited November 2006
    Same problem right over here...
    please post if and how your problem is resolved....
  • JK1985JK1985
    edited November 2006
    "please post if and how your problem is resolved...."
    It's solved... Used the Activation support button in the launcher and mailed support@telltalegames.com... Then about 40 - 50 min later I got a big key for the game, now it is unlocked :)
  • niekernieker
    edited November 2006
    I did the same thing, but I'm still waiting for a reply :)

    Do you have to use that big key every time you have to activate the game ? Or can you now also activate it on the normal way ?
  • BennyBookwormBennyBookworm
    edited November 2006
    That s the answer I was hoping for :)

    I´ll get myself some coffee.

    The night isn´t over yet ... :p
  • GuybrushGuybrush
    edited November 2006
    got my answer from the support mail +activation code, works fine now, thx
This discussion has been closed.