I bought all episodes, uninstalled the game, reinstalled the game and logged back in.

Texor

I got McSM1 and bought all the episodes. I the uninstalled the game a little after, and reinstalled it today. Now all my episodes are gone?

Blind Sniper

[I am not Telltale Staff - just a volunteer community moderator - so this is not official support]

Depending on what platform/store you bought the Season on, you may have to individually redownload the episodes after Episode 1 when you reinstall the game.

Texor

Ik that. I reinstalled the app and it says I had to pay for the episodes

Blind Sniper

Hmm, sounds odd. I recommend contacting Support.

For assistance with your problem, feel free to consult the Telltale Support Center. From there, you can search for the solution to your problem depending on which Telltale series you are playing as well as the platform you are playing on.

If you still need further assistance, you may also try the following:

• Submit a Request at the Telltale Support Center for Telltale Staff members to directly assist you
• Contact the Telltale Support Team via email at support@telltale.com

I'm going to close this discussion and move it to the archived Support Forum section, but you can still receive help from Telltale Staff members by trying any of the options above.

[Please note that this message is only posted by volunteer community Moderators. Community Moderators are not Telltale Staff.]