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PSA: disable windows defender if you use cloud save

4k60fpsHDR4k60fpsHDR
edited April 2018 in General Chat

My GOT and Michonne saves didn’t work on the telltale website, so I contacted support and got a response.

“Thank you for updating your ticket. We've received reports indicating that a new Windows Defender feature interferes with server communication in our titles. Please either add an exception for the game, or disable this feature. To verify that this feature has been disabled, please open the Windows Defender Security Center application. There, click on Virus & Threat Protection, then Virus & Threat Protection Settings, and turn off Controlled Folder Access.”

So If you use Cloud Save create an exception for all telltale games. This way your choices will be viewable online.

If you don’t know how to do this - https://support.microsoft.com/en-us/help/4028485/windows-10-add-an-exclusion-to-windows-defender-antivirus

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