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Monkey Island 101.exe has stopped working

rbrtsnjrbrtsnj
edited September 2009 in Game Support
Help! I was able to play thru to where Guybrush runs LeChuck thru with the sword and the ship blows up, but the game stopped when Guybrush was floating in the ocean. Now the game will not start.:confused:

Comments

  • WillWill Telltale Alumni
    edited September 2009
    The game won't start at all anymore? Could you try uninstalling it and redownloading it?
  • Javi-Wan KenobiJavi-Wan Kenobi
    edited September 2009
    Set your display color depth to 32 bit, if it isn't.
  • rbrtsnjrbrtsnj
    edited September 2009
    I will try uninstall and re-download.
  • rbrtsnjrbrtsnj
    edited September 2009
    I did the uninstall and redownlod, but I get the same error. The error occurs just after the display of "Deep in the Caribean".
  • rbrtsnjrbrtsnj
    edited September 2009
    Where do I set the color depth? I'm pretty much a novice at things like that.
  • DjNDBDjNDB Moderator
    edited September 2009
    Try if it works while you are disconnected from the internet.
    rbrtsnj wrote: »
    Where do I set the color depth? I'm pretty much a novice at things like that.

    Which Operating system?
  • rbrtsnjrbrtsnj
    edited September 2009
    Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.lh_sp2rtm.090410-1830)
  • DjNDBDjNDB Moderator
    edited September 2009
    rbrtsnj wrote: »
    Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.lh_sp2rtm.090410-1830)

    Here are detailed instructions
  • rbrtsnjrbrtsnj
    edited September 2009
    Same problem when I'm not connected to the internet. Game Error occurs just after display of "Deep in the Caribean".
  • DjNDBDjNDB Moderator
    edited September 2009
    Okay, then we have to take a deeper look.

    But first Please check your ToMI installers for errors.
    Tales of Monkey Island MD5 Check
    Please download and install Hashcheck.
    Then Download this MD5 File into the folder that contains the ToMI installers you downloaded from Telltale.

    Finally just double click on the .md5 file for verification and tell us the results.
    Green: File is okay.
    Yellow: File is missing.
    Read: File is corrupt.
  • rbrtsnjrbrtsnj
    edited September 2009
    Sorry, but I'm not paying for the MD5 file software.
  • DjNDBDjNDB Moderator
    edited September 2009
    rbrtsnj wrote: »
    Sorry, but I'm not paying for the MD5 file software.

    It's free, but if you don't want to check it we can skip it. Would just be a more systematic approach.
  • DjNDBDjNDB Moderator
    edited September 2009
    Ah i see, filedropper deleted the MD5 file :( it's back up for download now.
  • rbrtsnjrbrtsnj
    edited September 2009
    I don't see a .md5 file extension. It shows as .html
  • rbrtsnjrbrtsnj
    edited September 2009
    Okay both files are green and match.
  • DjNDBDjNDB Moderator
    edited September 2009
    rbrtsnj wrote: »
    I don't see a .md5 file extension. It shows as .html

    You have to follow the link, click on download, and answer the captcha.

    I really need to find a simple but reliable instant file hosting service :( There are so many out there and i always pick the wrong ones.
  • DjNDBDjNDB Moderator
    edited September 2009
    rbrtsnj wrote: »
    Okay both files are green and match.

    That's good :)

    Next step. Let's make sure no other software interferes with the game.

    Msconfig for Windows Vista:
    To Boot Clean in Windows Vista

    1. Click Start --> Run --> Type MSCONFIG --> Click OK
    2. On the General tab, choose Selective Startup
    3. Uncheck Load Startup Items
    4. Select the Services tab
    5. Check Hide all Microsoft services
    6. Click Disable all
    7. Click on OK
    8. Click Restart.
    9. After reboot, run game to see if it works.

    After performing the necessary steps, restore your system by doing the following:

    1. Click Start --> Run --> Type MSCONFIG--> Click OK
    2. On the General tab, choose Normal Startup
    3. Click Ok
    4. Click Yes, when asked to restart your computer

    Based on Will's post
  • rbrtsnjrbrtsnj
    edited September 2009
    Okay! Doing the reboot with the selective start-up and hiding MS services worked.
    Does that mean when I want to play the game, I have to do this each time?
  • DjNDBDjNDB Moderator
    edited September 2009
    rbrtsnj wrote: »
    Okay! Doing the reboot with the selective start-up and hiding MS services worked.
    Does that mean when I want to play the game, I have to do this each time?

    No, that means that some software you usually run in the background makes the game crash. If you find out which one you can solve that.

    Try disabling your security software such as firewalls and antivirus software. If that helps maybe updating it could solve the problem.
  • rbrtsnjrbrtsnj
    edited September 2009
    Thanks, I'll try that and thanks for your help.
This discussion has been closed.