Is the ability to update email associated with accounts disabled

Lone_Wanderer8

I hadn’t used my account since before the shutdown. In 2023 I remembered I had it and logged in. However for some reason i was not able to update my email on the account so I gave up. For some reason the verification email never sent no matter how long I waited. I also contacted support and either missed the email or was never sent a response when I first inquired about this problem. I eventually just game up until I decided to try again today still doesn’t work. Does anyone else have this problem or is it only me?