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How long for activation?

BorjoyzeeBorjoyzee
edited November 2006 in Shopping or Activation Support
I downloaded and installed the game 6 hours ago and immediately sent the support e-mail with the hardware code. What now? How long does it take for TellTale to send the activation code?
In Steam this only takes seconds (well minutes) why does it take so long here??? :confused:

Cheers,
B.

Comments

  • TelltaleToolTelltaleTool
    edited November 2006
    You shouldn't need an activation code at all. Click "I already purchased this" in the demo screen and enter your order id and the password you used during the checkout process and the game will unlock itself.
  • phillip_marlowephillip_marlowe
    edited November 2006
    Yes, but what if the message "Error! Missing one or more tags" pops up when you click the "I've already purchased this" link? I'm getting the same error as this fellow is.

    I did send the email to tech support, but was told to wait a few days and get back to them. :(
  • mechmech
    edited November 2006
    Wait a few DAYS? Are you kidding me? That's pretty harsh for people locked out of the game!

    I got locked out just for turning SLI on... seems to be working again now, but man, what a pain, so now I'm stuck running it without SLI :(
  • KevinKevin Telltale Alumni
    edited November 2006
    You could activate again with SLI turned on, then it will work with or without SLI. Turning on/off SLI changes your hardware config.
  • mechmech
    edited November 2006
    Yeah I couldn't get the activation to work last night for some reason. Finally got it working this morning, yay, Sam'n'Max goodness!
  • TelltaleToolTelltaleTool
    edited November 2006
    phillip_marlowe wrote: »
    Yes, but what if the message "Error! Missing one or more tags" pops up when you click the "I've already purchased this" link? I'm getting the same error as this fellow is.

    I did send the email to tech support, but was told to wait a few days and get back to them. :(

    Can you forward me a copy of that e-mail via PM?
This discussion has been closed.