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TMIe04 stops working at certain point

Judge KhanJudge Khan
edited November 2009 in Game Support
My game locks up when attempting to return to the area with Stan, Club 41 etc...

I've just found the giant killer plant in the jungle. I reloaded an earlier save and it still does it.

Comments

  • DjNDBDjNDB Moderator
    edited November 2009
    That kind of crash is often a sign of a corrupted installation.

    Uninstall the game and choose not to delete your save games.
    Then make a clean download as described below, and install it.

    Deleting temporary internet files:

    Before downloading the game again you should delete your browsers cache/temporary internet files so that it is not loaded from there:

    Internet Explorer 7: In the menu choose "Extras/Delete Browsing History...". In the resulting Window select "Delete files..." for "Temporary Internet Files".

    In recent Firefox and Internet Explorer 8 you can delete the cache/temporary internet files with CTRL-Shift-Del.

    In Firefox you would only select "Cache".

    In Internet Explorer only select "Temporary Internet Files".
    Uncheck all other boxes in each case.

    After installation check if the error still occurs.



    If that doesn't help, please give us some more information.

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.


    Then e.g. zip the file and attach it to a message.
  • Judge KhanJudge Khan
    edited November 2009
    Re-install seems to have solved the problem. Cheers!
This discussion has been closed.