TMI Chpt. 1-It just dies

edited November 2009 in Game Support
I had a different issue with Chapter 4 that I described in a previous post, but I am getting the same result...the game crashes unexpectedly. However, I can run Sam and Max (the free download game) just fine.

After installing and starting the game, I played through the first round of puzzle solving, watched the video segment and then the game died.

My drivers and DirectX are all as updated as I can get them. I am running Vista on a desktop. These are the error details I got when it crashed:

Problem signature:
Problem Event Name: APPCRASH
Application Name: MonkeyIsland101.exe
Application Version: 2009.7.6.29796
Application Timestamp: 4a52df42
Fault Module Name: igdumd32.dll
Fault Module Version: 7.14.10.1147
Fault Module Timestamp: 457ef9df
Exception Code: c0000005
Exception Offset: 000027e5
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: cbb1
Additional Information 2: 06f952ae4d17e3540a5272fa35bd7cb0
Additional Information 3: 7ecd
Additional Information 4: d29380c60680beb090deafe01e89b51f


And this is my dxdiag link: http://www.filedropper.com/dxdiag_1

Thanks in advance for any help.

Comments

  • WillWill Telltale Alumni
    edited November 2009
    Unfortunately, that video card is technically below the minimum specs for Monkey. That said, a couple of people with that video card have had some success with turning the graphics quality and settings down as low as humanly possible to make it through that one cutscene. If that doesn't work for you, we can maybe try one or two other fiddly things.
  • DjNDBDjNDB Moderator
    edited November 2009
    There are some newer Graphics drivers you could try.
This discussion has been closed.