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ToMI 5 BIG BUG !!

HadHad
edited December 2009 in Game Support
When I play to ToMI 5, it crashs everytime after 5 to 50 minutes .. And it puts my computer off .. However, for the others ToMI, it didn't bug .. ( Sorry for my english .. I'm french . ) :confused:

Comments

  • DjNDBDjNDB Moderator
    edited December 2009
    Your system could be overheating. Make sure your heatsinks and fans are free of dust. You should log the temperatures while playing until it crashes as described below. The log files will show if there was a heat problem.

    Another reason could be faulty drivers. If you give us a dxdiag output we can take a look.

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Then zip the file and attach it to a message.

    Logging your CPU and GPU Temperatures

    CPU: Download Core Temp. Start it and activate logging in the menu under "Tools/Logging on".

    The log file created is called similar to "CT-Log [TIME][DATE].csv".

    GPU: Download GPU-Z.
    Start it, select the "sensors" tab, and activate "Log to File" at the bottom of the window.

    The log file created is called "gpu-temperature.xml".

    Zip the files and attach them to a message.
  • HadHad
    edited December 2009
    So they're here .. But I don't think it's because of the temperature .. the others no put my computer off ..
  • DjNDBDjNDB Moderator
    edited December 2009
    Had wrote: »
    So they're here .. But I don't think it's because of the temperature .. the others no put my computer off ..

    How long did you run the logging?
    Both only show a few seconds at the beginning, which doesn't tell us much.

    Seeing that you play on a notebook makes me even more think of overheating.
    At what resolution and Quality level do you play ToMI?


    Also you should try some new drivers.
    Graphics Driver
    Audio driver
  • HadHad
    edited December 2009
    I play in 1280 x 720 and quality 9 .. What's a overheating ?
  • DjNDBDjNDB Moderator
    edited December 2009
    Had wrote: »
    I play in 1280 x 720 and quality 9 .. What's a overheating ?

    Overheating means: Your System runs so hot, that it fails.

    Have you made sure that your notebook's air ducts are dust free and that they are not obstructed otherwise while you play?


    Quality 9 takes a lot of resources, which means more heat.

    I suggest you install the new drivers and try if the game still crashes while logging the temperatures. Then you upload the new log files.

    If it crashes you can try lower quality levels. I would start at 3 and if you are convinced that it does not crash you can turn it up to find out how much your system can take.
  • HadHad
    edited December 2009
    I'll try ;)

    Thank's for all .
  • freddicusfreddicus
    edited December 2009
    I was having the same problem. Still haven't figured it out. :(
  • HadHad
    edited December 2009
    Well, I still have the same trouble .. It makes me bad !! :mad:
  • HadHad
    edited December 2009
    ???
  • DjNDBDjNDB Moderator
    edited December 2009
    Have you tried playing at Quality 1 yet?
This discussion has been closed.