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Serious graphics issues

BlissedandGone23BlissedandGone23
edited December 2009 in Game Support
Im having some big issues while trying to run TOMI on my compaq presario 6000.
all the minimal requirements are met and i updated the drivers, and everything looks fine until the game starts. the background images are fine, but anything beyond that just looks like big, jagged blocks of solid colors.
not sure what it could be as all the graphics drivers seem to be working fine otherwise.

help?

Comments

  • AwesomepantsmanAwesomepantsman
    edited December 2009
    Have you tried reducing the graphics settings? It defaults at the highest possible on your PC (usually 9), which a lot of the time causes problems like lag. Under Settings>Graphics Options, you can reduce the quality from 9 to 1.
  • BlissedandGone23BlissedandGone23
    edited December 2009
    I have tried that. I set it all the way to 1 and it looked the same. Interestingly enough, if I change any graphics preferences mid-play, and return to the game, the graphics actually get much worse. If i switch the settings and then restart the game, they remain equally as bad as to begin with.
  • DjNDBDjNDB Moderator
    edited December 2009
    That seems to be a pretty old Compaq model.
    Please give us a dxdiag log so we can analyze your System:
    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Then zip the file and attach it to a message.
  • BlissedandGone23BlissedandGone23
    edited December 2009
    heres the zipped dxdiag.
  • BlissedandGone23BlissedandGone23
    edited December 2009
    this being the display info:

    Card name: RADEON 9000
    Manufacturer: ATI Technologies Inc.
    Chip type: Radeon 9000 (IF)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_4966&SUBSYS_20021002&REV_01
    Display Memory: 64.0 MB
    Current Mode: 1024 x 768 (32 bit) (60Hz)
    Monitor: Plug and Play Monitor
    Monitor Max Res: 1600,1200
    Driver Name: ati2dvag.dll
    Driver Version: 6.13.0010.6166 (English)
    DDI Version: 8
    Driver Attributes: Final Retail
    Driver Date/Size: 10/2/2002 00:44:34, 227840 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
  • DjNDBDjNDB Moderator
    edited December 2009
    BlissedandGone23 wrote: »
    Card name: RADEON 9000
    Driver Date/Size: 10/2/2002 00:44:34, 227840 bytes

    The Radeon 9xxx series is known to cause trouble. You will probably need a new graphics card.

    But let's first try different drivers.
    You can try the latest ATI Driver for your card. If that doesn't work try the Radeon Omega Driver 3.8.252.

    Description: Realtek AC97 Audio
    Date and Size: 10/1/2004 12:24:02, 2279424 bytes

    There's an update for your audio driver as well.
  • BlissedandGone23BlissedandGone23
    edited December 2009
    after updating to both of those drivers, the graphics are now just pixelated and full of holes as mentioned in the thread you linked too. i think ill just need to ask for a refund since there was never a real solution for that problem besides updating the graphics card. :(
    thanks for the help anyways, let me know if you think of something else.
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