No Sam n' Max2 after a month

Lando

Something like 3 weeks ago I was glad to hear that Sam n' Max 2 has finally been released and therefore bought it immediately, plus a Sam n' Max Crossbones T-Shirt. Well I wired the money on 4th November and I am still waiting for the products. I have to add, that I live in Germany and I wired the money to an account which I guess collects the money from customers in Germany. Is the waiting time normal? Can I get information about the status of my order somewhere? I also received an email telling me that the shirts were not in stock at that moment. do they hold back the game until the shirts are available? can I get only the game?
I'd really like to play it

well, hope someone can help

ah and when I try to send this to support@telltalegames.com I only get a mailer deamon. any other email?

Lando

TelltaleTool

Can you send me a PM with the mailer-daemon response you got back?

Emily

Hi Lando,

I just looked up your order using your email address and it is settled. You can download your game here: http://www.telltalegames.com/download/cultureshock

To activate it, click "I've already purchased this" on the first game screen and enter your order number and the password you created when you ordered. I will send you the order number in a PM.

What size shirt did you order?

EDIT: By the way, our system shows that you were sent an order confirmation on 11/8, which is when the payment went through. You didn't receive it?

Lando

thanks a lot! I didn't expect a reply so fast. it works now. i don't think i received the order confirmation, but maybe I just missed it somehow. anyway, thanks again for the good support.

Sam n' Max has always been great

ah shirt size, L i believe, could also be M

Emily

Medium was backordered for a little while, so that could be why it's delayed. We're sending a new shipment over in the next week or so, so I think the shirt should ship pretty soon.