Special editions, discounts and such.

edited May 2010 in General Chat
I've been buying games at the Telltale store since it started operating and most of the times I was pleased with what I got. I chose to get my CDs from you guys, even though I live in Europe. This means shipping costs plus tax, etc. Lately however, I've been thinking whether or not it's worth it.

Now why on earth would I say such a thing? Let me explain. Let's look at Tales of Monkey Island for example. Before the first episode was published, anyone who'd place a pre-order would get a super limited, one of a kind, extra special slip-cover by Steve Purcell. I bought it. Why the hell not.

Now, what seemed to be one of the selling points of the pre-order, doesn't seem so limited any more. Anyone can get it if they buy Tales of Monkey Island Deluxe Edition. Did I hear anything about a Deluxe Edition before I placed my pre-order? Nope.

So now, those who buy the Deluxe Edition will not only get the super special limited slip-cover, but they'll also get a load of other things, which I can't get or buy separately.

I realized I was too eager to pre-order and I'll avoid doing that from now on. I did pre-order both seasons of Sam & Max, but I didn't buy the third one this way because of budget constraints. And wouldn't you know it, I can get it for 50% of the initial price if I buy Puzzle Agent. In fact, Puzzle Agent and Sam & Max Season 3 will cost me less today, than the third season alone. And the second episode isn't even out yet.

Someone might say it's only natural that the prices drop if you wait, but this is a bit unfair when you think about those who paid the full price just a couple of weeks ago. Luckily, I didn't, but if I did, I would be kind of ... well, pissed, to be honest.

Comments

  • edited May 2010
    I think it's normal. There are always better offers if you wait. Heck, haven't you noticed that new customers for your phone, TV or Internet plan might get twice what you get for half the price? And that's every single months, because they've just joined and you haven't! (you can always call the company and demand a match, but they won't give it to you if you don't ask, and you're certainly not getting the different back from before).

    I might seem unfair. Someone who comes in today could get puzzle agent then have all other games half-price (and many are already cheaper than they were at first). Free coupons are constantly given that are really no use to people who've bought everything already. And so on.

    If it's really that much of a dealbreaker to you, then you're probably right to wait now. You'll save some money, and while you won't play games right away, you'll play them at some point.
    But I'm going to keep preordering things. I like the benefits (special forums and stuff) and I want to support this company that I love. I'm not going to blame them for being so awesome they constantly offer deals and promotions. After all I take advantage of some of them too (the free shipping for order over 50 dollars for instance).

    So sure, a few days ago someone could have bought Tales + Secret for slightly over half what it cost me to get just Tales. If I hadn't touched Tales yet (like my husband who's waiting to play on the DVD), I'd be pissed for sure, but I have played it so that's fine. It was worth the price difference to me.

    Anyway, you're never forced to buy, so always feel free to wait for a better deal. Keep in mind that some offers are still exclusive to people who order earlier, though.
  • edited May 2010
    As a pre-order customer, I see the Tales Deluxe Edition as a midway point between just giving it to everyone and restricting it just to pre-order customers. The thing is that I really didn't like the idea, when I read it, that Telltale was going to take something that had been an INHERENT BENEFIT of the Sam and Max releases. Maybe I would have seen it differently if they hadn't done this already, but when you give a customer something as the status quo and then make it a premium feature, they are going to resent it.

    I'd like to pay less for the Deluxe Edition, but I see it as a somewhat smaller concern compared to worrying that, in the future, I'll end up feeling like I "have" to pre-order to get the full product the way I got it for Seasons 1 and 2 of Sam and Max(which I bought after Season 2's run had finished).

    I also don't feel bad for pre-ordering Sam and Max: Season Three. I feel the pre-order benefits, being able to play Episode 1 when it came out, and free shipping on my Tales DVD was worth the difference. It might not be such to some people, but just think about it this way: It was worth that much to you when you paid that much money. You and Telltale confirmed that, yeah, I think that this game is worth $35, paid well in advance.
  • edited May 2010
    Like I said, I am aware of the fact that bargain deals and discounts will appear some time after the game is out, but what was Sam & Max Season 3 premiere date? April 15th? And now you can get 50% off? It's way too soon and unfair to those who bought it at full price. And my point of view isn't biased by the fact I have bought it at full price, either, because I haven't.

    The other issue was the alleged exclusivity of some items, like the previously mentioned slip-cover. It turned out it wasn't exclusive at all. But hey, what do I know. It's business. Besides, maybe they printed more slip-cases than there were pre-orders [which I doubt, because the amount of hype around the new Monkey Island series was huge].

    It's not the first time I see items being sold this way. I bought both Sam & Max seasons, case files and soundtracks separately. I never bought any posters or buttons because I'm not made of money, but later I would see bundles which would save me half of the money I paid, leaving some to spend on additional items. Lesson learned. I don't blame anybody.

    The only thing that bugs me is the false exclusivity and deals like the Monkey Island Deluxe. I will most certainly not pay $50 for something I already bought just to get some collectibles, but at the same time I would like to have them.
  • edited May 2010
    Wait, what? If you already own Tales, you get the Deluxe Edition for $15. Not $50!
  • edited May 2010
    If it's not working for you, mail to support@telltalegames.com ! Rather Dashing is right!
  • edited May 2010
    Ah I can live with it all. On Steam you can get Tales and Devils Playhouse together for £20, sI was somewhat miffed because I payed double for both of em, but what can ye do? That's just how things go down sometimes
  • edited May 2010
    Yes, I do own Tales of Monkey Island, and I just tried adding the Deluxe Edition to the basket. It gives me a grand total of $65.70. When I bought Tales, I knew that once the physical disc is released, I will be able to get it at the price of shipping, along with my super special slip-cover, but will this include all those items present in the deluxe package as well? I know I paid for the slip-cover and the disc, but isn't the Deluxe Edition something entirely separate?
  • edited May 2010
    Nope. If you own Tales, the deluxe edition is $15 because you already paid for the game. (Unless you already asked for the disc). If it's not working for you, go to post that in the support forum or e-mail them. It's supposed to work anyway if you don't order it.
  • edited May 2010
    bfkOU.jpg

    When the disc came out, you had the choice between paying nothing+shipping, or paying $15+shipping, or paying $50 or more+nothing. I pre-ordered Devil's Playhouse and got the $15 collector's edition shipped to my house for free.
  • edited May 2010
    Morden, your problem seems to be that you already ordered the disc. The Deluxe edition includes the disc, +15 dollars worth of stuff. If you ordered the disc without the extra stuff then you need to re-buy the games to get the deluxe edition.

    Since it hasn't shipped or anything, I suggest you contact support to cancel your order of just the disc, and order the deluxe edition instead. It will include the DVD+the extra stuff for just 15 dollars + shipping.
  • edited May 2010
    Meh, everything gets cheaper. Got ME2 recently for 20 pounds on sale in my vacation on London (It's still 50 euro everywhere here), always keep on the lookout for sales.

    I would feel ripped off if after 4 years something was still 50 euro (which happened to me once, and I didn't buy it obviously. Seriously, WTF?).
  • edited May 2010
    Morden, your problem seems to be that you already ordered the disc.The Deluxe edition includes the disc (...)

    I haven't literally "ordered" the disc [to be sent to me]. I bought the game through pre-order, which also "included" the disc [upon request, after paying for its shipping], plus the aforementioned slip-cover [for the DVD case]. Back then, there was no information about the extras and the Deluxe Edition, but if there was, I would obviously choose that option.

    Either way, where does one have to click to even order the disc?
  • edited May 2010
    Morden wrote: »
    I haven't ordered the disc. [...] Either way, where does one have to click to even order the disc?

    If you're logged in your account, you should be able to order the regular version shown as $0 or the deluxe shown as $15. In the store section, that is.

    If these aren't the prices you see, then I have no idea why, although other people might be able to help you.
  • edited May 2010
    Morden wrote: »
    Either way, where does one have to click to even order the disc?
    You should get those prices from the store. I personally added them to my cart from this page, but the store worked just as well when I was messing with it.
  • edited May 2010
    You should get those prices from the store. I personally added them to my cart from this page, but the store worked just as well when I was messing with it.

    Hum, there is a problem with their store, I can re-order the Deluxe edition for 15 bucks, or an extra DVD for free. I'm fairly certain I shouldn't be able to.
  • edited May 2010
    Same.
    Not going to do it though, since it raises shipping from 15 euro to 35 euro... :eek:
  • edited May 2010
    Same.
    Not going to do it though, since it raises shipping from 15 euro to 35 euro... :eek:

    Have I to say how much I love International Free Shipping?
  • edited May 2010
    GinnyN wrote: »
    Have I to say how much I love International Free Shipping?

    Yeah, I only order physical stuff when they have a free shipping offer.
  • edited May 2010
    Same. But with what I was planning to buy now (not ToMI again) I would save 17 euro, with 15 euro shipping.

    So in this case the 50% is more profitable :D.
  • edited May 2010
    Same. But with what I was planning to buy now (not ToMI again) I would save 17 euro, with 15 euro shipping.

    So in this case the 50% is more profitable :D.

    Yeah, cases like that work too I guess :)
  • edited May 2010
    There also exist healthy and profitable companies which focus on their existing userbase and less on upgrowth. Depending on your specific situation this can be a very intelligent way which also causes nice side effects. The standard growth madness sooner or later always fails.
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