(Puzzle Agent) Game gives black screen after ending and (presumably) before credits
I have doubts if I should post this here or in the "help" discussions, so, sorry if I got it wrong.
As the thread title says, I have been encountering a weird technical problem with Puzzle Agent.
Everything worked fine until the very end, besides the fact that, when quitting the game, the "yes" and "no" squares were without text and you could only see their colour and the bug that several people reported about the sleigh disappearing if you returned to the factory after a certain event almost at the end.
But, when I get to the actual ending, at a certain point
Then credits should probably be rolling but the screen goes black, while the computer seems to be loading, but nothing happens and the only button which works is the space (in fact the word "paused" comes up on the black screen and goes away if you press space again). I've tried waiting but it was pointless and in the end I had to use ctrl alt del to get out of the game. I tried loading it again and I was just before the last puzzle, I solved it again and the same thing happened. I know it is not a major problem, but I may be missing a part of the ending, plus I wanted to signal this for future reference.
Thank you!
As the thread title says, I have been encountering a weird technical problem with Puzzle Agent.
Everything worked fine until the very end, besides the fact that, when quitting the game, the "yes" and "no" squares were without text and you could only see their colour and the bug that several people reported about the sleigh disappearing if you returned to the factory after a certain event almost at the end.
But, when I get to the actual ending, at a certain point
after you are back in your office and Tether's boss tells him he should not worry about Isaac's disappearance, since the local police will take care of it and his mission to reopen the factory was accomplished. Then Tethers looks dubious and the scene fades to black.
Then credits should probably be rolling but the screen goes black, while the computer seems to be loading, but nothing happens and the only button which works is the space (in fact the word "paused" comes up on the black screen and goes away if you press space again). I've tried waiting but it was pointless and in the end I had to use ctrl alt del to get out of the game. I tried loading it again and I was just before the last puzzle, I solved it again and the same thing happened. I know it is not a major problem, but I may be missing a part of the ending, plus I wanted to signal this for future reference.
Thank you!
This discussion has been closed.
Comments
Although, I am kind of instantaniously wrong about my theory because I had the same problem with the yes/no squares and the credits apeared just fine.
Was the Puzzle agent theme playing in the background during the black screen? If so that would proove my theory.
I tried playing it again and no, there are no sounds, just a black screen and the buzzing of the computer when it is trying to load something.
Plus I could see all the inscriptions perfectly, the only things that did not appear were that "yes" and "no". Ah, and another problem I had forgotten about was that sometimes the scroll list to select an already solved puzzle did not appear and you could only see the first ones (this happened several times quite randomly and then solved by itself).
I have an ATI Radeon card, I could give specs here but I do not know how much it would help...
I'm sorry, but thats the limit to how much I can help, I'd recomend posting this in Game Support. Then we can wait for a telltale employee to read this then they can find out what the problem is and fix the glitch.
@ DaVince, I have a 2005 Vaio Laptop, I have already tried updating the drivers, but ATI site redirects me on Vaio site and Vaio claims that my model is not supported anymore, so no more updated drivers. That said it runs most recent adventure games perfectly... Actually it ran even this one, it's just that it apparently did not want for it to end
Anyway, thanks again!
So is there any news on a fix?
Update: I uninstalled Puzzle Agent, wiped off the installer, downloaded it again and reinstalled it. Works fine now; very odd. To those with this problem, you're not missing anything from the story - it goes straight to the credits from the point where it all blacked out. However, as has already been mentioned, you do get the opportunity to play any puzzles you missed (and replay ones you already did) after the credits finish. If you do decide to uninstall and reinstall, be sure to make a copy of your saved game first (My Documents\Telltale Games\Puzzle Agent) - it's deleted by the uninstall process without any warning.
By the way, I am still getting a R6034 Visual C++ Runtime Library error every time I try to start the game from the adventure bundle software and it then doesn't load. A second click on "play" and it loads without a problem. Annoying, but not a major problem.