Steam-Purchases

edited November 2010 in General Chat
I'm very unsure where this kind of post needs to go, because it's kind of all over the place with it's topic i think. If I'm putting this in the incorrect forum, feel free to move it. But for now I'm just putting it in here.

TellTale has got a really twisted Double-Standard when it comes down to titles purchased using Steam.

The reason I say this is because of the Pre-Purchase Tales of Monkey Island fiasco. I Pre-Purchased all 5 episodes...Yet i am not allowed to have the Free DVD copy. Why? Because I Pre-purchased through steam. How in the world does that make any sort of difference? TellTale sells almost every single title they make through Steam. The Offer bonus items in TF2 to people who pre-purchase them on the TellTale Websites. (See: Poker Night at the Inventory). And yet, all my TellTale titles purchased through steam do not appear in my TellTale account.

Why don't you guys consider titles purchased through steam as being purchased from you? I am really loosing your train of logic on this. There are many many ways you guys could communicate with Valve/Steam to verify people's purchases. So why don't you do this?

Some people may come in here saying i'm just butt-hurt because i can't have my Monkey Island DVD. Well that's not the case, what I'm really trying to accomplish is just bringing this horrible discrimination into the light. It's very wrong, and the Steam-Users need to be treated just like all the other customers. We still bought YOUR Games. There is NO Valve logo on any TellTale game I purchased...they're still a TellTale product. As such they should be added to my TellTale account regardless of my means of purchase.

Comments

  • edited November 2010
    Valve take a cut of the sales, money that more than likely goes to pressing DVD's.

    Seeing as you wrote a small essay there, you may be somewhat hutt-burt, but sure it hardly matters, it's just a pile of plastic that'll take room up on your shelf.

    If telltale made the extra stuff on the DVD available digitally, then we'd be talking about a good solution
  • edited November 2010
    It also comes to the fact the site can't recognize it.
    and Geeze, Hutt-Burt much?
  • edited November 2010
    Elvenmonk wrote: »
    It also comes to the fact the site can't recognize it.
    There are many many ways you guys could communicate with Valve/Steam to verify people's purchases. So why don't you do this?

    Including a Secure-Steam login function which steam Provides for FREE from their site that verifies a user and their account information. MANY websites out there use it...why can't TellTale?
    and Geeze, Hutt-Burt much?
    Some people may come in here saying i'm just butt-hurt because i can't have my Monkey Island DVD. Well that's not the case, what I'm really trying to accomplish is just bringing this horrible discrimination into the light.

    I swear...These kinds of responses tell me your not even reading half the things I typed...If I was really that peeved about not getting the DVD there's many 'other' ways I could go get it. This Is All besides the point I'm attempting to make. Learn2Read.

    EDIT: @Jed: Yes, I would imagine Valve is taking some sort of commission. But I highly doubt it's that big of a cut that it would create the need to not allow the steam-purchasers the right to get thier physical copies of the game (Which we already have digital rights to). DVD's are cheap to mass produce.
  • edited November 2010
    I didn't say "butt hurt" I said "Hutt-Burt" difference. Also, wouldn't have been said without that line of your post.
    And I highly doubt VALVe would let TellTale have access to their database information, and vice versa, as it has the strong potention to go horribly wrong. Yeah there's secure logins, but do those logins share the info of you buying your games?
    Plus, as stated above me, when you buy from TellTale they get 100% cut, from Steam VALVe takes a cut.

    VALVe's cut can be big sometimes. My friend has a game on STEAM they took like 50% cut.


    And before you go getting hutt-burt about people not reading your stuff, and commenting with troll meme's, try not using them your self.
  • edited November 2010
    Forget it. Thanks for the responses, be they positive or negative.. But I'm just done... I don't think me ranting about this anymore is going to make much of a differance anyway.

    I can understand that Giving away a DVD might loose TellTale money. I guess it was just my own fault for not reading the information on thier monkey island page right.
    To be fair though...the FAQ is mis-leading:
    Quoted from the FAQ on the Monkey Island Page:
    You're in luck! As we do with all of our episodic series, we'll put Tales of Monkey Island on a disc after all five episodes have been distributed digitally. This Collector's DVD will be available to season customers for just the cost of shipping. So you get the best of both worlds: instant access to each monthly episode as it releases AND a physical copy to hold onto for posterity.
    When the free DVD is available for ordering we'll send an email to all Tales of Monkey Island customers letting you know it's time to come back and get it. You will enter your shipping address and pay for shipping at that time.

    They don't mention anywhere in there that the game has to be distributed by thier site digitally. That's why I was very upset when it came time to check the DVD. I asumed because of their wording that it didn't matter where the digital copy came from as long as it was the whole series.
  • edited November 2010
    AoshiStark wrote: »
    EDIT: @Jed: Yes, I would imagine Valve is taking some sort of commission. But I highly doubt it's that big of a cut that it would create the need to not allow the steam-purchasers the right to get thier physical copies of the game (Which we already have digital rights to). DVD's are cheap to mass produce.

    It all depends on profit margins and stuff that i'll not pretend to understand, but as far as I can see it that's the main reasoning for it, that and the interoperability (is this a word?) between the two systems.

    I really think they should make the extras digital, I don't really wanna pay the extortionate international shipping cost and rack up a carbon footprint to recieve a hunk of plastic from halfway across the world that I don't really want cluttering up my place. I just wanna watch the extras and stuff, it's hardly a difficult thing to do. make a members area, upload them, bada-bing-bada-boom.
  • edited November 2010
    JedExodus wrote: »
    I really think they should make the extras digital, I don't really wanna pay the extortionate international shipping cost and rack up a carbon footprint to recieve a hunk of plastic from halfway across the world that I don't really want cluttering up my place. I just wanna watch the extras and stuff, it's hardly a difficult thing to do. make a members area, upload them, bada-bing-bada-boom.

    Like the preorder forums, only without threads just content.
  • edited November 2010
    More like Summer of Sam and Max, but maybe with a log-in screen.
  • edited November 2010
    AoshiStark wrote: »
    The Offer bonus items in TF2 to people who pre-purchase them on the TellTale Websites. (See: Poker Night at the Inventory). And yet, all my TellTale titles purchased through steam do not appear in my TellTale account.

    They weren't originally going to do this. It wasn't until a large number of people, myself included, complained when Sam and Max: The Devil's Playhouse came out that this policy changed.

    Of course, in that case, the TF2 items were introduced as a Steam pre-order bonus literally days before the Sam and Max: The Devil's Playhouse came out.
  • edited November 2010
    Powerlord wrote: »
    They weren't originally going to do this. It wasn't until a large number of people, myself included, complained when Sam and Max: The Devil's Playhouse came out that this policy changed.

    Of course, in that case, the TF2 items were introduced as a Steam pre-order bonus literally days before the Sam and Max: The Devil's Playhouse came out.

    Which was some BS!
  • edited November 2010
    This all makes perfect sense. If you buy a game from a store (Steam), the store cuts into the profits. If you buy the game directly from the developer, they get to keep all the profit, and pass on some freebies to us. By buying from the middle man store, there isn't as much profit for the developer, thus you lose out on an goodie that the extra profit allowed the developer to give to you.

    Same reason it's nice to buy a CD at a concert, because most of the profit goes to the artist rather than the store. Telltale sells stuff through Steam in order to reach a wider audience, and while they might make less per download than if they sold the same file through their store, they hopefully make up for it by selling more to the wider audience.

    I feel like your question and issue might have been answered by reading the first few pages of a business textbook and then using some deductive logic from there.

    Next time, buy direct from TT. Even if you wait until a good sale you'll still get the DVD and save some dough. They seem to offer great sale prices once the product crosses the threshold of paying for itself.
Sign in to comment in this discussion.