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BTTF Ep1: MAC OS X - Game doesn't start

duosoftduosoft
edited April 2011 in Game Support
I installed the game, and when i double click on the game app, the BTTF Game window pops up (it has several sections within the window that seem to be reserved for items like Titles, and links and text and such, but they are all empty. All there is is a picture of marty and the delorean, and "Episodes" on the left, but there's not list under it. just empty.)

and nothing else loads, nothing else happens.

please help, thanks.

ps. tried reinstalling, redownloading, etc. same thing.

also, there is a little icon in my windows now on the top right of the bttf game icon. a quick link or something. how do i get rid of that?

Comments

  • duosoftduosoft
    edited December 2010
    bump
  • duosoftduosoft
    edited December 2010
    any solutions?
  • the-iekthe-iek
    edited December 2010
    I think I read something about running it with WiFi off.
  • sleepinglionsleepinglion
    edited December 2010
    I had the same problem but it fixed itself when I renamed the file after, well, renaming the file. When it originally came in I changed the filename to BTTF01 and the game simply would not load. After I changed it back to its original filename it loaded fine.
  • MeledinMeledin
    edited December 2010
    The problem appears to be with the spaces in the name. I renamed the app as well and it loads just fine.
  • big-augenbig-augen
    edited December 2010
    Well, that's strange! I will test it when I get home. Thank you, guys!
  • JediMDanJediMDan
    edited December 2010
    I got the same problem and checked the console. It turns out that it was looking for BackToTheFuture101, while the file was actually named BackToTheFuture101drm or something like that. Just change the name to BackToTheFuture101 and it will work.
  • DarksaberDarksaber
    edited December 2010
    The initial zip file I downloaded last night contained a different file name to the one I downloaded this morning.

    Delete whatever you downloaded originally and re-download.

    Worked for me (renaming/getting rid of spaces didn't)

    When I started the game it started up in a window. Hit Cmd and F to go full screen
  • hennihenni
    edited December 2010
    Strange things with the Mac OS Version of the Game. It starts and says i'm offline (which of course i'm not). File name is right, and Wifi on/off didn't help. I think someone has to get QA right here and release a working Mac OS Version of the game.
  • MrBear2134MrBear2134
    edited December 2010
    When I tried starting the game up for the second time, the episodes list and play button were missing. I turned off my wifi, and now it works. Thanks guys.
  • BigBiffBigBiff
    edited December 2010
    JediMDan wrote: »
    I got the same problem and checked the console. It turns out that it was looking for BackToTheFuture101, while the file was actually named BackToTheFuture101drm or something like that. Just change the name to BackToTheFuture101 and it will work.

    This solved the problem for me, so a big thank you is in order. It's a shame this file naming error is present in a final release of the game. It led to a very infuriating evening/early morning on the 22nd/23rd December and a fine from my ISP for exceeding my broadband usage limit! Re-downloading the file definitely was NOT the way to solve this BUG!!
  • BoricuaTEK02BoricuaTEK02
    edited April 2011
    No luck here. I have Mac OSX and I open it as "BackToTheFuture101" and it shows up with an "Unlock your game" window and has a code to send to Support@TellTaleGames.com. What's up with that? I am online. :-( I want to play!
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