BTTF Mac : crashes at startup

AxelTerizaki

Hello.

I downloaded the first episode this morning, the .zip is 400Mb big and inside is just an application.

When I double-click on it, it crashes without showing me anything, and I get the following report :

Process: Mac_Game [8171]
Path: /Users/aterizak/BackToTheFuture101.app/Contents/MacOS/Mac_Game
Identifier: com.telltalegames.BTTF101
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [124]

Date/Time: 2010-12-23 10:39:02.393 +0100
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6

Interval Since Last Report: 3532 sec
Crashes Since Last Report: 8
Per-App Crashes Since Last Report: 7
Anonymous UUID: 710D3B01-0544-4040-901C-46D98F4E7E2A

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/QtWebkit.framework/Versions/4/QtWebkit
Referenced from: /Users/aterizak/BackToTheFuture101.app/Contents/MacOS/Mac_Game
Reason: image not found

Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld



Someone help? ^^

DocRimbo

I didn't check the report, but mine crashed after I tried clicking the app icon, too. I found that if I extracted the app using the built-in archive utility, instead of Zipeg (which I usually use), then I can open it.

Still, once I open it, it will download the episode for about an hour, and then start over. But maybe you'll have better luck than I'm having.

AxelTerizaki

Nope, I used the built-in extractor toopen the zip file, and the.app inside looks okay to me.

Indrid Cold

Mine crashes with "Permission denied".

Indrid Cold

I made it work! I'm not sure the same thing will work for everyone else though. It basically was a permission issue for me.

Open up a terminal (Applications>Utilites>Terminal) and enter the following lines (you'll be asked for your password). But make a copy or keep the original .zip first, just in case.

cd /Applications
sudo chown -R root BackToTheFuture101.app/
sudo chmod -R 755 BackToTheFuture101.app/

This is basically to make the owner of the application be root (it seems it's the same in other ones) and then to give executing permissions to everyone.

EDIT: To Telltale people:
Please consider using .dmg files instead of .zip, I think it helps maintain the intended permissions.

AxelTerizaki

This didn't fix my problem in my first post, sadly.

TheRabidWalnut

I too have the same problem, on trying to run the app, I get the standard "This application cannot be launched because of a problem" dialog.

Inspecting the report reveals exactly the same error message as the original post.
I have tried extracting with different unzippers (no joy).
I have tried modifying the permissions on the App (no joy).
I have run the Software updater (no joy). I am on fully updated Snow Leopard

TheRabidWalnut

I think I have found the problem. I have strict case sensitivity enforced on my Mac. (Because *I* can type. TellTale, take note).

The report has the path specified as

@executable_path/../Frameworks/QtWebkit.framework/Versions/4/QtWebkit

where as the actual directory structure is
/Frameworks/QtWebKit.framework/Versions/4/QtWebKit

TellTale, I think the archive has to be redone with the correct capitals.


For those of us not willing to wait, the following fix works:

Option Click the unzipped app, and select "Show Package contents"
rename 2 files and 1 directory to have a lower case k
/Frameworks/QtWebkit.framework
/Frameworks/QtWebkit.framework/QtWebkit.prl
/Frameworks/QtWebkit.framework/Versions/4/QtWebkit

AxelTerizaki

I'm impressed. I didn't think about this, but I had the same kind of problem with Steam just the other day when I installed it on this old Macbook.

I thank you for this, really