BTTF locks up on PC when Marty arrives 1931

edited December 2010 in Game Support
When Marty is arriving to 1931 the screen turns white and the music keeps playing in a loop. I sent an email to tech support but haven't heard back from them yet. I've reinstalled the game about 3 times, still no luck.

Anyone else have this problem.

I'm on a Gateway with Vista.

BTIII
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