BTTF doesn't work !

edited December 2010 in Game Support
Hi,
I have a problem, the game crash when I launch it -> BTTF101.exe.
I uninstalled and reinstall the game, upload my drivers but it's the same problem
I post the dxdiag and the error code :

Nom de l’application défaillante BackToTheFuture101.exe, version : 2010.12.21.51866, horodatage : 0x4d116323
Nom du module défaillant : ntdll.dll, version : 6.1.7600.16559, horodatage : 0x4ba9b21e
Code d’exception : 0xc0000374
Décalage d’erreur : 0x000c2913
ID du processus défaillant : 0x9cc
Heure de début de l’application défaillante : 0x01cba6151c15521c
Chemin d’accès de l’application défaillante : c:\program files\steam\steamapps\common\back to the future ep 1\BackToTheFuture101.exe
Chemin d’accès du module défaillant: C:\Windows\SYSTEM32\ntdll.dll
ID de rapport : 5cdf79a7-1208-11e0-abc1-0018f36d59b1

Thanks for your help !

Comments

  • edited December 2010
    The attached zip file is corrupt or invalid.
  • DjNDBDjNDB Moderator
    edited December 2010
    Are there any non-ASCII characters in your Windows username?

    Did you run the DirectX updater?
    Kleetus wrote: »
    The attached zip file is corrupt or invalid.

    Works fine here.
  • edited December 2010
    Thanks for your answer.
    There is no non-ascii characters.
    I tryed to fix the ntdll.dll but it still not work.
    Do you have any ideas ?
  • edited December 2010
    Try replacing the file QtCore4.dll located in the game's folder with the one from the Poker Night folder, that works for me.

    If you don't have the Poker Night game from Telltale, you can get the file from here:

    http://www.megaupload.com/?d=T3237J1J
  • edited December 2010
    Thks Sebastian, but where do i paste it ?
    Do i need to install Poker Night ?
  • edited December 2010
    Just paste the file where yo had the BttF game installed. By default:

    C:\Program Files\Telltale Games\Back to the Future The Game\Episode 1
  • edited December 2010
    I pasted it, but it still not work.
    I bought it on steam, maybe there is a relation...
  • edited December 2010
    DjNDB wrote: »
    Works fine here.

    For some reason, attached zip files from this site are coming up as invalid for me?

    Anyway, Jool, verify the files via Steam.

    If that fails, delete local content and reinstall the game.
  • edited December 2010
    Thanks Kleetus.
    I have already try, but I try one more time !
    I upload the diag here :)
  • edited December 2010
    That's better, I can read that DxDiag report.

    Your video card driver is several months old, get the latest one from nvidia.

    And make sure you have the latest motherboard and sound drivers (your sound driver is 18 months old).

    Then install the game's DirectX.

    Everything else in your report seems OK.
  • edited December 2010
    thanks for your help, I finally found a solution !
    I run the game with a windows vista 32 compatibility and it works... but i don't know why...

    thanks a lot again !
  • edited December 2010
    You're welcome, I'm glad it's sorted for you.

    However, you really should update your drivers and see if it runs without using Compatibility Mode.
This discussion has been closed.